Top 10 English Slangs for Counter and Rental Clerks

Top 10 English Slangs for Counter and Rental Clerks 1. ASAP - As Soon As Possible ASAP is an abbreviation that stands for 'As Soon As Possible.' It's often used when a customer requests something urgently. For example, if a customer asks for a room with a view, you can say, 'Sure, I'll check and get back to you ASAP.' Using ASAP shows that you understand the urgency and are taking immediate action. 2. No-Show - A Customer Who Doesn't Arrive A 'no-show' refers to a customer who has made a reservation but doesn't arrive. It's a common term used in the hospitality industry. For instance, if a customer hasn't shown up for their car rental, you can say, 'We had a no-show for the XYZ reservation.' This term helps in conveying the information concisely. 3. Walk-In - A Customer Who Arrives Without a Reservation A 'walk-in' is a customer who arrives at your establishment without a prior reservation. It's a term used in various industries, including hotels and restaurants. For example, if a customer asks if you have any available rooms, you can say, 'Yes, we do have a few for walk-ins.' Using 'walk-in' helps in differentiating between reserved and available inventory. 4. Up-Sell - Offering a Higher-Priced Option Up-selling is a sales technique where you offer a higher-priced option to the customer. It's commonly used in the hospitality and retail industry. For instance, if a customer is looking at a standard room, you can say, 'We also have a deluxe room available, which offers more amenities. Would you like to consider that?' Up-selling helps in increasing revenue and providing a better experience to the customer.