Top 10 English Idioms for Directory Assistance Operator

Top 10 English Idioms for Directory Assistance Operator 1. 'The Ball is in Your Court' This idiom means that it's someone else's turn to take action or make a decision. For example, if a customer asks for a list of nearby restaurants, you can say, 'I've provided the information you need. Now, the ball is in your court to make a choice.' 2. 'Barking Up the Wrong Tree' When someone is barking up the wrong tree, they are pursuing a mistaken or misguided course of action. If a caller is looking for a specific business but provides the wrong name, you can say, 'I'm afraid you're barking up the wrong tree. The business you're looking for might have a different name.' 3. 'Cut to the Chase' This idiom means to get to the main point or the most important part of something. If a caller is explaining a long story before getting to their actual request, you can say, 'Let's cut to the chase. What can I assist you with?' 4. 'Drop the Ball' To drop the ball means to make a mistake or fail to do something. If a customer complains about not receiving a call back from a business, you can say, 'I apologize for them dropping the ball. I'll make sure to follow up on your behalf.' 5. 'In the Same Boat'