Measuring Decision Quality: AI vs Human Collaboration
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Aug 6, 2025
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So we define decision quality as the
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So we define decision quality as the
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So we define decision quality as the effectiveness, accuracy and content
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effectiveness, accuracy and content
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effectiveness, accuracy and content relevance of an AI supported decision.
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relevance of an AI supported decision.
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relevance of an AI supported decision. It includes metrics like precision,
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It includes metrics like precision,
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It includes metrics like precision, recall, override rates and post decision
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recall, override rates and post decision
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recall, override rates and post decision success rates. In healthcare and
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success rates. In healthcare and
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success rates. In healthcare and financial systems, for example, we
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financial systems, for example, we
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financial systems, for example, we observed up to a 40% improvement in
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observed up to a 40% improvement in
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observed up to a 40% improvement in outcomes by comparing human only
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outcomes by comparing human only
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outcomes by comparing human only decisions with human plus AI
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decisions with human plus AI
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decisions with human plus AI collaboration models.