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In this video, I'm going to show you how
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you can troubleshoot your Bank Bet app.
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So, if you're having challenges with
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your app, maybe the app can't open or it
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keeps on crashing, then let me show you
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how you can fix this problem for once
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and for all. My name is Isaac and this
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is a minute with AI. If you find this
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video helpful, I'll kindly request that
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you support me by liking the video and
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also by subscribing to my channel. Now,
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the first thing you need to do, there
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are quite a number of steps you can take
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to be able to troubleshoot your problem
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that you are facing. In the first
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method, we need to access the app
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information page and you can easily do
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this through settings. So I'll go to
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and then from settings look for the
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option called apps. Now if you go ahead
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and tap on apps you see this option
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called manage apps. For my tutorial I'm
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using a Redmi smartphone. However, this
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process should be more or less the same
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on any other Android smartphone. So for
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your phone it might be written manage
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apps or more apps or all apps. Go ahead
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and tap on it and this will go on and
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list all the apps that you have on your
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smartphone. Scroll until you see your
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app and you can see mine is here.
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Alternatively, you can search for your
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app here using the search app function.
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So, if you go ahead and open your app,
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you can see we are on the app
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information page and this is where we
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shall do our first troubleshooting.
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However, if getting to this page is
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quite tedious or you can't find this
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page, then let me show you a shortcut
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method that you can use for that. go
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back and then look for your app and long
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press on it and again you will now see
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this option called app info. Go ahead
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and tap on it and it will take you again
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to the same page. From here scroll down
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we need to go ahead and clear the app
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data and more especially the cache data.
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So if I come here under storage you can
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see we have a lot of cache data. Now
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when you talk of cache data we are
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talking of small files that are normally
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stored on your app whenever you use it
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to enhance user experience. The problem
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is accumulation of these files might
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cause your app to malfunction. So to
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solve this problem, you need to go ahead
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and clear this crash files. To clear
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them, just head down here and you'll see
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we have this option called clear data.
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If you go ahead and tap on it, we have
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here two choices, clear all data and
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clear cache. Go ahead and choose clear
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cache and then okay. And as you can see
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our cache files have been cleared. From
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here, restart your smartphone and then
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try opening your app. And this should
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have solved your problem. However, if
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this didn't solve your problem, then you
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might want to go ahead and clear all the
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data by tapping on clear all data and
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then okay to solve your problem.
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However, if this second method didn't
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solve your problem, you're still
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experiencing any challenge. Then proceed
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to the third and the last method and
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that is accessing the app through Google
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Play Store. If you're on Android and App
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Store if you're on iPhone so I'm on
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Android and therefore I'll go ahead and
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look for the app through Google Play
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Store and my Google Play Store is here.
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I'll tap on it and then search for the
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app and you can see my bank bait app is
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here. Look for any option called update.
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If you see it is written here update
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then it means that you have been using
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an outdated version of bank. Now of
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using this outdated version is that it
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might contain bugs as well as it might
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not contain the latest security features
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that comes with this app. Go ahead and
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tap on update and you'll get the latest
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version of your app. Once you have
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updated now you'll see it will be
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written open as mine here. It means you
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have now the latest version. Go ahead
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and tap on open and start using your
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Bang B app without any issue. At this
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point now everything should be running
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smoothly without any problem. So if this
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video is helpful kindly like the video
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and also subscribe to my channel. Thanks
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for watching and let's meet in the next
