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In this tutorial, I'm going to show you
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how you can troubleshoot your dabs
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captions app. So, if you're receiving
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errors from this app or you can't open
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it or the app keeps on crashing, then
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let me show you how you can fix this
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problems for once and for all. If you'll
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find this video helpful, I'll kindly
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request that you support me by liking it
0:17
and also by subscribing to the channel.
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All right, let's get into it. Now, you
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can take various steps to fix errors
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related to this app. In the first
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method, you'll need to access the app
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information page. And to do so, it is
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quite simple. First, you can just go to
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settings and then from settings, look
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for apps. Now, for this tutorial, I'm
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using an Android smartphone and this is
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a Redmi smartphone. So, look for the
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option called manage apps or all apps.
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And then this will go ahead and list all
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the apps you have on your smartphone.
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Now, from here, scroll down until you
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see your app. And as you can see, my app
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is here. So, proceed and tap on it to
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open. And as you can see, we are on the
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app information page. However, if
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getting to this page was quite hard, let
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me show you a shortcut method to get to
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the same page. Now, for the shortcut
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method, just go to your app and then
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instead of typing on it, just go ahead
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and long press on it. You'll see now we
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have app information page here. Go ahead
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and tap on it. It will take you to app
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information page. From here, we need to
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go ahead and clear app data. If I go
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ahead and tap on storage, you can see we
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have a lot of cache data and user data.
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Now we want to clear cache data. One of
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the reason why cache data might be a
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problem is because your app normally
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stores cache files whenever you use it
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to enhance user experience. However,
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when these files accumulate, sometimes
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they might cause your app to
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malfunction. So go ahead and clear them
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by typing on clear data here and then
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choose clear cache here. So if you tap
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on clear cache, confirm and then you can
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see the cache data and part of user data
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has been cleared. So from here proceed
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and restart your smartphone and then
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open your app and it should start now
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functioning well. However, if this
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didn't solve your problem then you might
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want to go ahead and clear all the data
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by typing on clear all data and once you
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clear all data you'll have to log in a
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fresh at this point. Now your app should
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be working. However, if that didn't
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solve your problem then you might want
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to go ahead and look for your app under
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Google Play Store. And I'll go look for
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mine here and then search for the app.
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And as you can see my dabs caption is
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here. So if I go ahead and tap on it
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look for any update if it is available.
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As you can see mine is up to date and
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that's why it is written open. So if you
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see any option called update it means
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you have been using an outdated version
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of this app. Go ahead and then update it
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to the latest version. And at this point
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this will fix all the bugs and your app
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now should be running smoothly. So if
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you have any other question kindly let
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me know in the comment section.
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Otherwise, if this video is helpful to
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you, kindly support me by liking it and
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also by subscribing to the channel.
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Thanks for watching and let's meet in
