0:00
In this tutorial, I'm going to show you
0:02
how you can troubleshoot your Clink
0:04
mobile app. So, if you're having a
0:06
problem with your Clink AI app, maybe
0:08
the app is not opening or it keeps on
0:11
crashing, then let me show you how you
0:12
can fix this problem for once and for
0:14
all. If you find this video helpful,
0:16
I'll kindly request that you support me
0:18
by liking the video and also by
0:20
subscribing to my channel. My name is
0:22
Isaac and let's get into it. Now, there
0:24
are quite a number of steps you can take
0:26
to troubleshoot this app. Now in the
0:28
first method you need to access the app
0:30
information page and there are two
0:32
methods you can do it. First go to
0:35
settings and then from settings look for
0:39
apps and from apps look for this option
0:42
called manage apps. Now this is if
0:45
you're using an Android smartphone. Now
0:47
from this list look for clink AI and
0:50
here's the app. If I go ahead and tap on
0:52
it now it will take me to the app
0:54
information page. So if this process is
0:57
quite long for you, let me show you a
0:58
shortcut method. Now for the shortcut
1:00
method, just go ahead and look for your
1:02
app and then from here long press on it
1:04
and you'll see we have this option
1:06
called app info. So if you tap on it, it
1:09
will still take you to the same page.
1:11
Now from here we want to go ahead and
1:13
clear the app information data and more
1:16
cache data. So if I tap on storage
1:19
here, you can see we have a lot of cache
1:21
data that this app has stored. Now
1:24
typically when we talk of cache data we
1:25
are talking of small files that your app
1:27
normally stores whenever you use it to
1:29
enhance user experience. However the
1:32
problem is the accumulation of these
1:33
files sometimes might cause your app to
1:35
malfunction. So what you need to do is
1:37
to go ahead and clear them. And to do so
1:39
you can just tap on clear data down
1:42
here. And if you tap on it you'll see we
1:44
have two options clear all data and
1:46
clear cache. For our case we want to
1:47
clear cache. So I'll tap on clear cache
1:50
and then okay. And now look at that. the
1:52
cache data has been cleared. From here,
1:55
restart your smartphone and then try
1:56
opening your app and see if that has
1:58
solved your problem. However, if the
2:00
problem still persists, then you might
2:02
want to proceed and clear all data by
2:04
typing on clear all data here. And then
2:06
this will go ahead and clear all the
2:08
data of your app and you'll have to log
2:10
in a fresh for you to be able to use
2:12
this app. At this point, your Clink AI
2:14
app should be up and running smoothly.
2:16
But should this not solve your problem,
2:18
then proceed to the third and last
2:19
method to solve your problem. For this,
2:22
we shall need to access the app through
2:24
Google Play Store if you are using an
2:25
Android smartphone and App Store if you
2:28
are on iPhone. So, I'll proceed and tap
2:30
on Google Play Store and then search for
2:34
your app. And here is our app. Then tap
2:37
on it to open. Look for any update if it
2:40
is available. And as you can see, we
2:42
have an update. So, I'll proceed and
2:44
update the app to the latest version.
2:46
So, one of the reason why your app is
2:48
malfunctioning is because you have been
2:49
using an outdated app or version of this
2:52
app. Now, by updating your app, you'll
2:54
be able to fix bugs and also security
2:56
issues that were related to the older
2:58
version of this app. Once the update is
3:01
done, you'll now be able to open the
3:02
latest version of Cling AI app. So, by
3:05
using any of these method, you'll be
3:07
able to fix any problem associated with
3:09
Cling AI. So, if you have any other
3:11
question, kindly let me know in the
3:13
comment section. Otherwise, if this
3:14
video is helpful, please like the video
3:16
and also subscribe to my channel. Thanks
3:19
for watching and let's meet in the next
