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In this tutorial, I'm going to show you
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how you can troubleshoot your Apple
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Music app. So, if you're facing any
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challenge with your Apple Music app,
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then there are quite a number of steps
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that you can take to solve those issues.
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Maybe your app is malfunctioning, it is
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not opening, or it keeps on crashing.
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Let me show you how you can solve this.
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If you find this video helpful, I'll
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kindly request that you support me by
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liking the video and also by subscribing
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to this channel. All right, so let's get
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into it. Now, the first thing you need
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to do is to get to the Apple Music
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information page. So, there are two ways
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you can do it. Go to settings and then
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tap on it. And from settings, scroll
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down and and look for the option called
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apps. And as you can see, my apps option
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is here. Go ahead and tap on it. Now, in
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this tutorial, I'm using Redmi Note 10.
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However, this process should be more or
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less the same on any other Android
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smartphone. However, if you're using an
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iPhone, then you can also achieve this
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through settings. Now, from here, go
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ahead and tap on manage apps or all apps
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phone. And then this will open all the
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apps you have on your smartphone. Now,
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from here, scroll down until you see
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your app. And as you can see, mine is
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here. So, I'll proceed and tap on it.
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And now, we are on the app information
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page. So, this is where we want to do
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our troubleshooting. However, if you
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found it hard to get on this page, let
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me show you a shortcut to get to Apple
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Music information page. Now, if you go
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back and look for your app, you can just
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go ahead and long press on the app like
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this. And then you see this popup and
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under it, you can see we have app info.
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So, if you go ahead and tap on app info,
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it will still take you to the same page
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of Apple Music information page. Now
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from here we want to go ahead and clear
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data for this app and you can do it from
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down here. Now if I go ahead and tap on
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storage you can see we have quite a
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number of cache data on this page and
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also user data. So in the first place we
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want to clear cache data and when you
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talk of cache data we are talking of
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small files that are normally stored on
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your app whenever you use it. Now this
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is done to enhance the performance of
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your app. However, accumulation of this
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file sometimes might result to your app
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malfunctioning. So, all you need to do
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is to go ahead and clear this data. And
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to do it, just come down here and then
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you'll see this option called clear
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data. If I go ahead and tap on it, now
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we have two options. Either to clear all
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data or clear cache. So, I'll proceed
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and tap on clear cache and then okay.
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And look at that. The cache data has
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been cleared. From here, restart your
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smartphone and then open it and see if
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it now works well. At this point, now
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everything should be okay and your app
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should be working fine. However, if this
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didn't solve your problem, then you
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might want to proceed and tap on clear
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all data. And this time around, go ahead
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and clear all the data. Now, one thing
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you have to note is that by clearing all
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data, you'll have to log in a fresh for
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you to start using this app. Now, at
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this point now, most of the problems
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should have been fixed and your app now
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should be up and running. However, if
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you didn't find solution by doing this,
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then let me show you the final step that
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you can take. Now, in the final step,
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you need to access your app through
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Google Play Store. And I'll go ahead and
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tap on Google Play Store. If you're on
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an iPhone, go ahead and look for App
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Store. So, if I go ahead and tap on Play
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Store, I'll go ahead and search for the
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app. And the app is here. So, I'll go
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ahead and tap on it. Now, what you want
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to do here is to go ahead and update
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your app to the latest version. So one
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of the reason why your app might be
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malfunctioning is because you are using
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an outdated app, an app that is not
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secure and with a lot of bugs that needs
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to be fixed. So to fix all those bugs
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and issues with the app, go ahead and
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tap on update and then this will go
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ahead and update your app to the latest
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version. So once your app has been
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updated to the latest version, then you
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can now proceed and tap on open and your
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app now should be up and running without
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any issue. So by using any of the three
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methods you should be able to
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troubleshoot your Apple Music app and
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start using it normally. So if you have
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any other question kindly let me know in
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the comment section. Otherwise if this
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video is helpful to you kindly support
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me by liking the video and also by
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subscribing to this channel. Thanks for
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watching and let's meet in the next
