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In this tutorial, I'm going to show you
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how you can troubleshoot temporal mobile
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app. So, if you're having problems with
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your app, maybe your app keeps on
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crashing or it keeps on just stopping or
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the app can't open, then let me show you
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how you can fix this problem. Now, for
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the sake of this tutorial, I'm going to
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use Redmi Note 10. However, this process
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should be the same on any other Android
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smartphone. Now, there are various way
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we can fix this problem on Timberan game
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app. Now, in the first method, we need
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to access the app info page. Now there
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are two ways we can do this. First we
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settings and then from settings look for
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apps and here is apps. If I go ahead and
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tap on it look for this option called
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manage apps but on some versions you
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might find written all apps. Go ahead
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and tap on it to open or to display all
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the apps you have on your smartphone.
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From here proceed and look for your app.
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Alternatively, you can just go ahead and
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search for your app under search app
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here. So, if I go ahead and search for
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my app, you can see temporan is here.
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I'll go ahead and tap on it to open. So,
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you can see we are on app info page.
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That is the longest method. However, if
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you want to get here using a shortcut,
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then let me show you. For this, just go
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to your app and my app is here. Then
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long press on it. And here you can see
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we have this option called app info. If
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you go ahead and tap on it, then you'll
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see you'll still access app info page.
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Now here we need to go ahead and clear
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data for this app to troubleshoot it.
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Now if I go to storage
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here, you can see we under user data and
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cache. We have a lot of files that have
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been stored on this app. So one of the
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reason why your app might be
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malfunctioning is because of these
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cached data. Now when you talk of cache
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data or cache files, these are just
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small files that are normally stored on
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your app when you use it to enhance the
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performance or usability of your app.
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However, the accumulation of these files
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might result into your app
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malfunctioning. So to clear cache data,
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go ahead and tap on clear data down
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here. And you can see we have the clear
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data button. So if I go ahead and tap on
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it, you can see we have two options.
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Either to clear all data or to clear
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cache. Now in the first place, don't
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clear all the data. Just go ahead and
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tap on clear cache and then tap on okay.
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Now look at that. Our data has been
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cleared and now we no longer have cache
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data. Now at this point go ahead and
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restart your smartphone and then try
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opening your app. And now it should
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start functioning well. Now for most
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problems this should be able to fix your
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problem. However, if that didn't solve
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your problem you might need to go ahead
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and clear all the data. clear all the
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data. This will go ahead and wipe
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everything on your app and then you'll
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start a fresh. So just go ahead and tap
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on okay and then this will have cleared
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all your user data on your app. So that
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is the second method you can use. So go
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and try and see if this solved your
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problem. However, if these two methods
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didn't solve your problem, then you
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might want to go ahead and try out the
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third and the final method. And this is
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to go and look for any update. So, if
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you're using an Android smartphone, you
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might need to go to Google Play Store.
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However, if you are on iPhone, then go
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to App Store. Now, because I'm using an
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Android smartphone, I'll go to Play
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Store. And here it is. And from Play
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Store, I'll go ahead and look for Temple
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Run. And here it is. Now, here's my app.
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From this page, we have this button
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called play. Now, if you see update
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here, it means you have been using an
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outdated version of Temporan app. And
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you need to go ahead and tap on update.
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And then this will go ahead and download
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and install the latest temporan app.
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That will be able to fix most of the
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bugs and errors you have been
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experiencing. And also you'll be able to
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get the latest features that comes with
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this app. So once you're done, now it's
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time to go ahead and open your app. Now
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at this point everything should have
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been solved and your app should be able
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to function normally. So that's how you
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troubleshoot and fix problems related to
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tempo run game app. If you have any
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other question, kindly let me know in
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the comment section. Otherwise, if this
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video is helpful to you, kindly hit the
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like button and subscribe to this
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channel to support me. Thanks for
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watching and let's meet in the next
