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In this video, I'm going to show you how
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you can troubleshoot your Tinder app.
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So, if you're trying to open your Tinder
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dating app and the app can't open or it
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keeps on crashing, then let me show you
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how you can put an end to this by fixing
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any problem on your app. If you find
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this video helpful, I'll kindly request
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that you support me by liking the video
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and also by subscribing to my channel.
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Now, there are quite a number of steps
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you can take to be able to troubleshoot
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your app. For the first method, you need
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to access the app information page. And
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for this just go ahead and access the
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app through settings. So if you tap on
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settings, scroll down and then look for
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the option called apps. Now this will go
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ahead and list all the apps you have on
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your smartphone using the option called
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more apps or manage apps. For my case,
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I'm using an Android smartphone and this
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is a Redmi smartphone. So I'll choose
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this manage apps to list all the apps
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that I have. From here, scroll and find
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your app. And here is my Tinder app. So
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if you can't find your app, you can use
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the search function here to search for
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your app and then once you find it, just
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tap on it to open it. From here you will
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see you are now on the app information
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page. Now this is where we shall do our
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troubleshooting. Now if getting to this
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page is quite complex for you then let
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me show you a shortcut method to get
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here. For that just go back and then go
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ahead and look for your app. And once
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you find it, just long press on it. Go
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ahead and choose the second option. And
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this will again take you to the app
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information page. At this point, we want
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to go ahead and clear the app data and
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especially cache data using the clear
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data option here. So if I go ahead and
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tap on storage, you can see we have a
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lot of cache data on our app. Now one of
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the reason why your app is
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malfunctioning is because of
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accumulation of cache files. And when
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they talk of cache files, we are talking
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of small files that your app normally
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stores each and every time you use it.
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Now these files are normally stored to
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enhance your user experience. But the
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problem is accumulation of them might
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cause your app to malfunction. To clear
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them, just go ahead and choose this
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option called clear data. And at this
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point, choose the second option called
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clear cache. And then okay. And look at
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that. The cache data has been cleared.
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At this point, restart your smartphone
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and then open your app and it should now
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open or work without any problem.
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However, if this didn't solve your
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problem, then you need to come at this
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page again or this app info page and
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then this time around choose clear all
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data and then okay. Now, this will go
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ahead and wipe out all the app data and
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you'll have to log in a fresh for you to
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be able to use this app. Now, this
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should have solved your problem. Now, if
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that didn't solve your problem, then you
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might want to go ahead and use the third
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and the last method, and that is
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accessing the app either through Google
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Play Store or App Store. For that, I'll
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just go ahead and look for my Google
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Play Store. And here it is. And then
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I'll go ahead and search for my Tinder
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app. As you can see, it is here. At this
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point, go ahead and look for any update.
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Now, one of the reason why your app
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might be malfunctioning is because
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you've been using an outdated version of
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Tinder app. Go ahead and tap on update
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and this will go ahead and download the
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latest version of Tinder app and then
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install it on your smartphone. Once this
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is done, now you can proceed and open
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your Tinder app and it should work or
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function without any problem. So that's
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how you can troubleshoot your Tinder app
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and fix any error. If this video is
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helpful to you, kindly let me know in
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the comment section. Otherwise, thanks
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for watching and let's meet in the next
