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In this video, I'm going to show you how
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you can troubleshoot your Audio Mac app.
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So, if you've been receiving issues with
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your audio Mac app, maybe the app can't
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open or it keeps on crashing, then let
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me show you how you can fix this and get
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your app running without any problem. If
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you find this video helpful, I kindly
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request that you support me by liking
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the video and also by subscribing to my
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channel. My name is Isaac and this is a
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minute with AI. Now there are quite a
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number of steps you can take to be able
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to troubleshoot or fix any problem
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related to your audio mac app. In the
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first method we are going to access the
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app information page for us to be able
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to troubleshoot it. So for this I'll go
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and from settings look for the option
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Now under apps you'll see this option
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called manage apps or all apps depending
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on your smartphone or more apps. Go
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ahead and tap on it. Now for the sake of
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this tutorial I'm using a Redmi
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smartphone. However, this process should
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be more or less the same on any other
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Android smartphone. From the list,
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scroll down until you find audio Mac app
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and tap on it. From here, you will see
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we are on the app information page and
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this is where we shall do our first
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troubleshooting. If you can't get to
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this page, then let me show you a
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shortcut method to get here. For that,
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just go back and look for your app. And
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once you find your audio app, go ahead
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and long press on it and you should be
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able to see this option called app info.
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If you tap on it, it will also take you
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to the same page. From here, we want to
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go ahead and clear the app data and more
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especially the cache data. If I go to
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storage here, you can see we have a lot
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of cash data here. Now, when you talk of
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cash data, we talking of small files
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that are normally stored on your app
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whenever you use it. Now, these files
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are normally stored to enhance user
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experience. But the problem is the more
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these files accumulate, sometimes they
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might cause your app to malfunction. So
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to delete them go ahead and tap on clear
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data and then choose the second option
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clear cache and okay and this will clear
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all the cache data you had on your app.
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From here restart your smartphone and
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then try opening your app and it should
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have fixed any problem you had. However,
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if this didn't solve your problem then
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proceed to the second method and that is
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to clear all data by coming back to the
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same page here and then click on okay or
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tap on okay and that will go ahead and
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wipe out all the user data. That means
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that you'll have to log in a fresh to be
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able to use this app. However, if this
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didn't solve your problem, then proceed
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to the third and the last method and
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that is accessing the app through Google
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Play Store or App Store if you're on
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iPhone. For my case, I'm on Android and
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therefore I'll go ahead and look for
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Google Play Store and then search for
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the app and you can see my audio mark
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app is here. So, go ahead and look for
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any option called update. Now, one of
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the reason why your app might be
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malfunctioning is because you have been
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using an outdated version of audio max
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music downloader app. From here, proceed
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and tap on update. And this will go
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ahead and download the latest version of
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audio mark app and then install it on
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your phone. From here, now go ahead and
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tap on the audio app. And now your app
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should be up and running without any
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problem. By using any of these three
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methods, you should be able to fix the
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errors or any issue related to your app.
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So, if you found this video helpful,
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I'll kindly request that you support me
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by liking the video and also by
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subscribing to my channel. Thanks for
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watching and let's meet in the next