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In this tutorial, I'm going to show you
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how you can troubleshoot
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investing.com app. So, if you're
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receiving a lot of challenges with your
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app, maybe the app is not responding or
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it keeps on crashing, then let me show
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you how you can solve this for once and
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for all. Now, if you find this video
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helpful, I'll kindly request that you
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support me by liking the video and also
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by subscribing to this channel. My name
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is Isaac and this is a minute with AI.
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So, let's get into it. Now there are
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quite a number of steps you can take to
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troubleshoot your app and fix all
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problems or errors that are related to
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this app. Now in the first method we are
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going to access the app information page
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for us to troubleshoot it. Now there are
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two ways you can access the app
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information page on your smartphone. In
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the first method go ahead and look for
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settings and here is my settings and
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then tap on it to open. From here scroll
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down until you see the option called
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apps and if I scroll down my apps is
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here. I'll tap on it and then open. So
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go to this option called manage apps.
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This will depend on your smartphone. I'm
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using Redmi Note 10. However, this
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process should be more or less the same
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on any other Android smartphone. So if
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you go ahead and tap on manage apps on
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some smartphone, it might be written all
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apps. This will go ahead and open all
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the apps that you have on your
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smartphone. Then scroll down and look
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for your app. And as you can see, our
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app is here. I'll go ahead and tap on it
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to open from this. Now you can see the
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app information page is open and this is
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where we shall do our troubleshooting.
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However, if you found it hard to get to
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this page or if this was a long process,
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then let me show you a shortcut. In the
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shortcut method, instead of following
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all those steps, just go ahead and look
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for the app and then long press on it.
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And you can see we have this option
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called app info. So if you tap on app
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info, it will take you again to the same
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page. So you can use that shortcut
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method to get here. Now from here what
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we need to do is to go ahead and clear
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all the app data. Now if you go to
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storage here and then tap on storage,
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you can see we have quite a number or a
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lot of cache data and also user data.
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Now this is one of the reason why your
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app likely is not working. So the first
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thing we need to do is to go ahead and
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clear cache data on this app. To do so
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just head down here and then tap on
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data. And from here you can see we have
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clear all data and clear cache. For our
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case we should choose the last option
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which is clear cache and then tap on it.
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So when you talk of cash we are talking
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of small files that are normally stored
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on your app whenever you use it to
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enhance user experience. However when
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these files accumulate sometimes they
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might result in your app not working or
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malfunctioning. So we shall proceed and
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tap on okay and this will go on and
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clear all the cache data that was on the
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app. Now go ahead and restart your
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smartphone and then try opening the app.
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At this point now your app should be up
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and running. However, if the app is not
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running or if the app is not functioning
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then you might need to go ahead and
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clear all the data. To clear all the
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data just head down here and then tap on
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clear all data and then this will go
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ahead and clear all the database or the
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login details and you'll have to log in
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a fresh and then your app now should be
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up and running well. However, if all
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these steps didn't solve the problem,
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then you might need to go and try the
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third and the last method to
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troubleshoot your app. For this, you'll
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need to go ahead and look for Play Store
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it. And then from Play Store, go ahead
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and tap on search and then search for
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your app. And as you can see, our app is
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here. So, if I go ahead and tap on
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investing.com app, you can see it will
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go ahead and open the app details. So,
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from here, go ahead and look for any
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update option if it is available. So one
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of the reason your app might be
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malfunctioning is because you are using
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an outdated version that is full of bugs
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and unsecure. So go ahead and update the
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app and then this will go ahead and
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install the latest version of this app
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on your smartphone and from here you can
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proceed and open. So by following any of
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the three methods you should be able to
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get your app up and running smoothly
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without any issue. If you have any other
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question kindly let me know in the
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comment section. Otherwise, if this
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video is helpful to you, kindly hit the
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like button and also subscribe to this
4:17
channel to support me. Thanks for
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watching and let's meet in the next
