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In this video, I'm going to show you how
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you can troubleshoot your Mi Plus
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Lifestyle app. So, if you've been
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experiencing any problem with your app,
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maybe the app can't open or it keeps on
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crashing, then let me show you how you
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can fix this problem for once and for
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all. If you found this video helpful,
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I'll kindly request that you support me
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by liking the video and also by
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subscribing to my channel. Now, there
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are quite a number of steps you can take
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to be able to troubleshoot or to solve
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any issue related to your Mi Plus app.
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In the first method, we shall need to
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access the app information page. And to
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do so, just go to settings
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and from settings, look for the option
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called apps. Now, for this tutorial, I'm
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using an Android smartphone. However,
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this process should be more or less the
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same on any other Android smartphone.
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Under apps, look for the option called
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manage apps. Sometimes it might be all
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apps or more apps depending on the
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smartphone that you are using. Now this
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will go ahead and list all the apps that
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you have on your smartphone. From the
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list, scroll down until you find your
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app. And as you can see, my app is here.
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Alternatively, you can just search for
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your app using this search option here.
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Once you find your app, go ahead and tap
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on it. Then this will open the app
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information page. You can now
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troubleshoot it from here. However, if
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getting to this app info page is quite
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complex for you, let me show you a
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shortcut method to get here. For that,
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just go back and look for your app. And
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once you find it, just long press on it.
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And you'll see these three options,
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share app info and uninstall. If you tap
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on app info, it will again take you to
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the same app info page. At this point,
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we need to go ahead and clear the app
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data. So, if I go to storage here, you
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can see we have a lot of cache data. Now
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one of the reason why your app is
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malfunctioning is because of the
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accumulation of cache data. Now when you
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talk of cache data we talking of small
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files that your app normally stores
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whenever you use these apps to enhance
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user experience. But the problem is the
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more these files accumulate. Sometimes
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they might cause your app to
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malfunction. To clear them go ahead and
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tap on clear all data here and then
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choose the second option clear cache and
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then okay. And as you can see our cache
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files have been cleared. Go ahead and
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restart the smartphone and then open
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your app and now it should be working.
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However, if this didn't solve your
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problem, then you might want to go ahead
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and proceed to the second method and
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that you'll need also again to come to
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this app info and then this time around
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go ahead and click on clear all data and
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then okay and this will go ahead and
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clear all the data and then you'll have
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to log in a fresh. However, if this
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second method didn't solve your problem,
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then proceed to the third and the last
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method and that is you'll have to access
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the app either through Google Play Store
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or App Store if you're on iPhone. So,
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I'm on Android and therefore I'll go
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ahead and look for the app through
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Google Play Store. So, if I tap on Play
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Store here, I'll search for Mi Plus app
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which is here and then look for any
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option called update. Now, if you see
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here written update, it means you're
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using an outdated version of Mi Plus
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app. Go ahead and tap on it to update it
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to the latest version. And then once you
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are done, now you can open it. Now by
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using any of these three methods, your
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app should be up and running without any
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problem. If you have any other question,
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kindly let me know in the comment
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section. Otherwise, thanks for watching
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and let's meet in the next video.
