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View/Adjust agents assigned Queues and Skills from Salesforce Omni Supervisor
Aug 23, 2022
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Using Omni Supervisor, Agents Supervisors can view agents assigned Queues and Skills. Also, they can update the Skills and Queues assignments directly from the Omni-Supervisor panel using Change Queues and Change Skills buttons. Blog post:
https://www.infallibletechie.com/2022/06/how-to-view-agents-assigned-queue-and.html
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#Business Services
#Software
#Internet Software
#Education
#Intelligent Personal Assistants
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2025-11-28 17:30:14