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Transfer from BOT to a Queue in Salesforce
Aug 1, 2022
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Using Rule Action, we can transfer Chats from BOT to a Queue in Salesforce. Blog Post:
https://www.infallibletechie.com/2022/07/how-to-transfer-from-bot-to-a-queue-in-salesforce.html
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2025-11-27 20:27:59