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Route Messaging Sessions to BOT in Salesforce Messaging for In App and Web

May 15, 2023

infallibletechie.com

In order to route the Messaging Session to Einstein BOT, we must use the Omni-Channel Flows. Blog Post: https://www.infallibletechie.com/2023/05/route-messaging-sessions-to-bot-in-salesforce-messaging-for-in-app-and-web.html
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