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Pre Chat in Salesforce Messaging for In App and Web

Jul 31, 2022

infallibletechie.com

Pre-chat will work only for the Messaging Channels where the Routing Type is set as Omni Flow. Blog Post: https://www.infallibletechie.com/2022/06/pre-chat-in-salesforce-messaging-for-in.html
#Internet Software #Text & Instant Messaging #Voice & Video Chat