Fireside Chat – How Potbelly Rewired Its Digital Experience
May 11, 2026
After re-platforming its app and web experience, Potbelly faced a choice: add features or remove friction. Yosra Saleh will break down the decisions behind the rebuild. She will discuss how the brand uses first-party data and real-time signals to shape menus, surface relevant offers, and guide guests through ordering with less effort.
Yosra Saleh
Vice President of Digital Marketing
Potbelly Sandwich Works
INTERVIEWED BY
Erin Everhart
VP, Content - Events
MediaPost
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