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in this video I'm going to show you how
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you can troubleshoot Kind Master mobile
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app if it is not working well for the
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sake of this tutorial I'm going to use
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Redmi Note 10 however this process
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should be the same on any other Android
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smartphone so if you're trying to open
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your Kind Master app and it can't
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respond or it keeps on crashing let me
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show you how you can solve this problem
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now the first thing you need to do is to
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access the app information and you can
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simply do this through settings so if
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settings scroll down and look for the
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option called apps and here we have our
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apps tap on it to open and then tap on
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apps now this will open all the apps you
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have on your smartphone then go ahead
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and look for your app and as you can see
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our kind master app is here tap on it to
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open so we are interested in this app
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information page alternatively you can
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get to this page through a shortcut
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method and that is long pressing on your
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app and then you'll see app info tap on
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it and you'll get to the same page here
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so once we are here we're interested in
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clearing the app data if we go to
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storage you can see we have a lot of
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cached data so these are files that your
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app normally stores to enhance the
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performance however when they accumulate
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they might cause your app to malfunction
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so to solve any issue with your
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smartphone go ahead and clear this cache
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data to clear the cache data tap on
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clear data here and then you'll see we
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have an option called clear cache tap on
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it and then tap on okay and this will go
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ahead and clear all the cache data that
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was on your smartphone from here restart
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your smartphone and then open it and it
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will start functioning well now at this
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point should this not solve your problem
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then you might want to take the second
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step for that look for Play Store and
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tap on it to open then look for your app
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and here it is open it and then find out
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if we have any update here then go ahead
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and update so if you are using an
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outdated app or an outdated version it
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might be one of the reason why your app
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is malfunctioning so once you update it
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to the latest version go ahead and open
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it and then your problem should be
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solved but again should you still find
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any other challenge then you might want
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to go ahead and install this app and
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then install it a fresh at this point
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everything now should be okay but in
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case you didn't find a solution to your
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problem then you might want to go ahead
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and contact Cride video editor and then
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find out if they have a problem from
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their end so if this video is helpful to
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you kindly hit the like button and
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subscribe to this channel to support me
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thank you for watching and let's meet in
