Video thumbnail for Salesforce Einstein GPT for Service Service Replies

Salesforce Einstein GPT for Service Service Replies

Dec 12, 2023

infallibletechie.com

Salesforce Einstein GPT for Service: Service Replies feature helps agents to use recommended AI-generated replies.
Blog Post:
https://www.infallibletechie.com/2023/12/salesforce-einstein-gpt-for-service-service-replies.html

#Business Services #Software #Internet Software #Text & Instant Messaging #Helpdesk & Customer Support Systems #Intelligent Personal Assistants

play_arrow

4:19

Salesforce Einstein GPT for Service Service Replies

Dec 12, 2023

2

4:24

Salesforce Service AI Knowledge Grounding

Dec 15, 2023

3

5:21

Salesforce Einstein Work Summaries setup for Chat

Dec 19, 2023

4

7:57

Conversation Catch Up Agent Summaries for Salesforce Messaging for In App and Web

Feb 14, 2024

5

4:44

Salesforce Einstein Work Summaries setup for Messaging for In App and Web

Mar 1, 2024

6

6:52

Salesforce Einstein Copilot Flow Action

Mar 11, 2024

7

5:46

Salesforce Einstein BOT Copilot Action Answer Questions with Knowledge

Jul 31, 2024

8

3:37

Salesforce Work Summaries for Email

Sep 27, 2024

9

5:00

Draft Salesforce Knowledge Articles with Generative AI

Jan 2, 2025

10

5:00

Draft Salesforce Knowledge Articles with Generative AI

Jan 2, 2025

11

3:05

Invoke Salesforce Prompt Template using Apex

Jan 23, 2025

12

3:05

Invoke Salesforce Prompt Template using Apex

Jan 23, 2025

13

5:17

Invoke Salesforce Prompt Template using REST API

Feb 4, 2025

14

5:17

Invoke Salesforce Prompt Template using REST API

Feb 4, 2025

15

5:17

Invoke Salesforce Prompt Template using REST API

Feb 4, 2025

16

5:15

Pass list of records from Salesforce Flow to Prompt Template

Sep 17, 2025

17

7:11

How to use Salesforce Prompt Templates to draft Service Emails?

Mar 26, 2026