0:00
now to a kprc2 investigation if you have
0:03
cash app you may be owed some money we
0:06
are learning more about a huge
0:07
settlement involving the peer-to-peer
0:09
payment app that so many people use yeah
0:12
a class action lawsuit settlement has
0:15
ordered cash app to pay customers
0:16
impacted by fraud and I've heard from a
0:19
lot of you who were scammed out of money
0:21
in different ways through the
0:24
app thieves figured out that using cash
0:27
app to trick people can be easy money
0:30
after Googling cash app and calling the
0:32
first number that popped up a fake
0:34
customer service representative got
0:36
remote access to ca Lewis's device from
0:39
there she opened her cash app I saw
0:42
notifications for 250 for $9.99 for
0:46
2,000 for 500 so I went to my bank
0:49
account um and he was saying ma'am you
0:52
need to stay on cash app please go back
0:54
to cash app don't leave cash app she
0:55
lost 5800 bucks cash app did eventually
0:59
give Le her money back but that wasn't
1:02
the case for Karen Miller they asked me
1:04
to continue to click different links
1:06
because their website was down um on
1:08
their end during what she thought was a
1:10
job application process the fake
1:12
employer got access to her computer then
1:14
asked her to pay for a background check
1:17
so in doing that I used my cash app and
1:19
that's how they got in and my cash app
1:21
was still open on my computer when
1:22
clicking on different links as
1:24
instructed Karen was actually allowing
1:26
someone to hack into her computer and
1:28
then her cash app and then an hour later
1:31
I realized all of our honeymoon fund was
1:33
actually gone she lost $3,500 and never
1:37
got that back this new class action
1:39
settlement could change that a group of
1:42
cash app users claimed that cash app and
1:44
its owner block were negligent in
1:46
responding to two big data breaches that
1:49
they didn't have proper security
1:50
controls and they didn't respond to
1:52
concerns about fraudulent transactions
1:55
cash app was ordered to pay out $15
1:57
million in Damages if you had
1:59
unauthorized or fraudulent withdrawals
2:01
or transfers of funds from your cash app
2:04
account after August 23rd of 2018 you
2:07
are eligible to submit a claim for up to
2:12
$2500 now you can check to see if you're
2:14
eligible we put the claim form on
2:16
clickto houston.com but put this on your
2:19
to-do list because you have to file your
2:21
claim by November 18th H I was saying
2:24
that's like the oldest trick in the book
2:26
when they ask anyone ask to share your
2:29
screen with you yeah and a lot of times
2:31
like in these cases they didn't realize
2:32
the one woman that she was sharing her
2:34
screen it was so you know so just be
2:36
very don't do it say no all the time
