0:00
Let me ask you about something else. C.
0:01
Can I just say for the record, I think
0:02
it's ridiculous that anybody is charging
0:04
families who've already paid for tickets
0:07
with small children, charging them extra
0:09
in order to have the kids next to them
0:10
making profit off of it. I mean, I I
0:12
just think that's kind of predatory. I
0:13
think it's really predatory, actually.
0:15
But let me ask you this. Dynamic seat
0:17
pricing, which I think both Frontier and
0:20
Allegian engage in. Tell me if I'm
0:22
wrong, but this is where you may charge
0:24
me one fee and Katie Britt a different
0:27
fee and Corey Booker yet a third fee for
0:30
for the same seat on the airline. It
0:33
just depends. It's it's dynamic. There's
0:35
no set fee. Um why are you you're
0:38
shaking your head? No, Mr. Biffle. So,
0:39
you don't do dynamic C pricing.
0:42
Um so, let's clarify dynamic C pricing.
0:46
price changes. It's not set. Yeah, but
0:48
it's it's it's set by route, not by
0:54
Okay. So, you don't collect personal
0:55
information before people can see a
0:57
No, we don't we don't we don't we don't
0:59
use personal information.
1:01
You collect it, though.
1:02
We collect it, but we don't charge you
1:05
Well, how do I know that? You collect
1:06
zip code, you use browser cookies,
1:08
location information, search history,
1:10
you collect date of birth, you collect
1:13
gobs of stuff. I got to enter all of
1:15
that before I can see a seat price. And
1:17
my seat price may well be different than
1:19
what Corey gets depending on what he
1:21
Well, I will tell you, we've been
1:23
changing that. I have to have your date
1:24
of birth to to buy the ticket. That is
1:26
actually a clunky back to technology
1:29
things. We're changing that so you won't
1:30
have to do hardly anything. I want you
1:32
to be able to search and and click
1:36
but why why are you collecting all of
1:37
this personal information? What
1:38
guarantee do I have that you're not
1:40
using this to set my price? I have I
1:41
have no idea how you're setting the
1:43
I just guarantee you we're not.
1:46
Right. Just like you guarantee me your
1:47
your agents won't harass me, but you're
1:49
paying them to do it. So, I mean, don't
1:51
you think that you owe us some evidence?
1:54
I mean, you're forcing your customers to
1:56
enter all of this stuff before they can