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Airline Seat Pricing: Is It Predatory? #shorts
Oct 1, 2025
Airline pricing comes under scrutiny. Are airlines using personal data to set dynamic seat prices? An airline representative responds to questions about data collection and pricing practices. #airline #pricing #travel #dataPrivacy
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0:00
Let me ask you about something else. C.
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Can I just say for the record, I think
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it's ridiculous that anybody is charging
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families who've already paid for tickets
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with small children, charging them extra
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in order to have the kids next to them
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making profit off of it. I mean, I I
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just think that's kind of predatory. I
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think it's really predatory, actually.
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But let me ask you this. Dynamic seat
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pricing, which I think both Frontier and
0:20
Allegian engage in. Tell me if I'm
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wrong, but this is where you may charge
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me one fee and Katie Britt a different
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fee and Corey Booker yet a third fee for
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for the same seat on the airline. It
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just depends. It's it's dynamic. There's
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no set fee. Um why are you you're
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shaking your head? No, Mr. Biffle. So,
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you don't do dynamic C pricing.
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Um so, let's clarify dynamic C pricing.
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Um
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price changes. It's not set. Yeah, but
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it's it's it's set by route, not by
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individual customer.
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Okay. So, you don't collect personal
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information before people can see a
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price.
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No, we don't we don't we don't we don't
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use personal information.
1:01
You collect it, though.
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We collect it, but we don't charge you
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differently.
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Well, how do I know that? You collect
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zip code, you use browser cookies,
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location information, search history,
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you collect date of birth, you collect
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gobs of stuff. I got to enter all of
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that before I can see a seat price. And
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my seat price may well be different than
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what Corey gets depending on what he
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enters.
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Well, I will tell you, we've been
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changing that. I have to have your date
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of birth to to buy the ticket. That is
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actually a clunky back to technology
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things. We're changing that so you won't
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have to do hardly anything. I want you
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to be able to search and and click
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quickly. So,
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but why why are you collecting all of
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this personal information? What
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guarantee do I have that you're not
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using this to set my price? I have I
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have no idea how you're setting the
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price. I
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I just guarantee you we're not.
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Well, but but
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Right. Just like you guarantee me your
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your agents won't harass me, but you're
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paying them to do it. So, I mean, don't
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you think that you owe us some evidence?
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I mean, you're forcing your customers to
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enter all of this stuff before they can
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even see a price.
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