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Hello everyone, welcome back to our channel where we dive into the sometimes wild but often frustrating world of consumer experiences
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Today we're focusing on shopping nightmares from some of the biggest retailers in the US
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Hi, I'm Daniel and welcome to piss consumer channel. Let's see what kind of ordeals people have been facing this month
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I'll have your family kill First up Amazon a place where you can buy almost anything but sometimes get almost nothing in return
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customer boarded a 65 inch flat screen to laptops and tools on November 19th
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Despite the tracking showing delivered they received nothing After days of calls and emails, there's still no resolution another shopper returned a pair of sneakers
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But their refund is now playing hide-and-seek Send back to Petco Avenue their money seems to have taken a detour
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It's like running a marathon in high-rise sneakers, but the finish line keeps moving
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Next we venture into the world of Walmart where the shelves are stocked
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But sometimes orders are not a customer ordered two laptops But only one arrived after a long and winding customer service journey
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They're left with unfulfilled promises and no second laptop It's like expecting a tech duo but ending up with a solo act in a shocking tale a customer ordered two sets of air pods
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When calling about their expensive order, they were advised to take their business to another store and were rudely dismissed
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That's not the kind of sound advice you expect when buying air pods a money called holler couldn't access their
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$700 after a confusing back-and-forth. They're still without their money It's a financial rollercoaster without the fun a Black Friday TV purchase turns sour when the replacement couldn't be
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secured at the sale price a Promise not kept and a customer feeling deceived
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It's like a Black Friday deal turning into a black mark on customer trust
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Moving on to Kroger where the digital world clashes with the physical and the results are
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less than ideal Next up a customer from West Virginia shares his frustration
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After four failed attempts with Kroger's website and in-store discrepancies, he's hit his limit
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He's been overcharged not once but four times and his recent ordeal
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Involved double charges and a refusal from Kroger to acknowledge their mistake
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When the digital coupons are more trouble than they're worth. It's time to count your losses
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You Next up Home Depot, we're building frustration seems to be the norm a construction business owner shares a debacle
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involving professional delivery gone wrong his commercial flooring tiles were delivered in a
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Disorganized damaged mess when your professional delivery looks like a tornado hit it
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It's more demolition than construction another customer's kitchen renovation dream turned into a nightmare a
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Damaged cabinet part has left them hanging since October with no resolution in sight when the missing cabinet piece
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Becomes the missing piece of mind It's a renovation disaster a customer's extended warranty experience with a Maytag stove from Home Depot
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Turned into a legal labyrinth faulty product unfulfilled warranty promises and hours of fruitless calls
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When your extended warranty leaves you more extended problems, it's time to turn up the heat on consumer rights
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Now let's turn our attention to Costco where bulk buying means sometimes bulk problems a
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Customer bought an LG lemon refrigerator only to discover it was a lemon even under warranty
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They're facing a two-month wait for a fix with no guarantee. It'll work and Costco service department
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Described as the absolute worst by our dismayed shopper when your fridge is more chill than the customer service
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That's a cold reality. No one wants and there you have it folks
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Another month in the world of retail gone wrong from overcharges to under deliveries
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It's clear that the customer journey is sometimes more of a rollercoaster
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Remember sharing your experiences helps shine a light on these issues Keep tuning in for more tools from the trenches of consumer experiences
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Like share and subscribe to stay updated until next time stay informed and keep those receipts handy
