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in this video I'm going to show you how
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you can trouble shoot your pix at mobile
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app on Android smartphone if it is
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misbehaving or you can't open it so if
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you're finding challenges with your app
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then let me show you how you can clear
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all the errors on your app and then get
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it back to normal for this tutorial I'm
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going to use redm Note 10 however this
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process should be the same on any other
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Android smartphone now the first thing
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to trouble shoot your app is to go to
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app information page now you can easily
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do this if you go to settings and then
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tap on it to open from here look for the
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option called apps and tap on it and
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apps and then this will open all the
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apps you have on your smartphone now
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scroll down until you see the Pix art
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app and here's our app tap on it to open
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and as you can see now we have landed on
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app info page and here is where we're
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going to clear all the errors
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alternatively you can get to this page
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by simply going to the app and then long
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press on it and you'll see an option
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called app info if you tap on it it will
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still take you to the same page now from
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here we want to clear the app data and
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more especially the cach data so if you
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go to storage here you can see we have
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cach data and the accumulation of this
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cach data usually cause the optimal
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function so the best way to do is to
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clear this cach data and you can simply
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do this by using the clear data option
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here if you tap on it you can see we
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have the option called clear cach tap on
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it and then okay and you can see our
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cach data has been cleared now our app
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is free from here go ahead restart your
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smartphone and then try opening the Pix
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art app it should now start working fine
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however if this procedure didn't help
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you then you might want to go ahead and
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open the app in Play store and look for
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any update if it is available if this
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process did not help you then you might
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want to go ahead and open the app in
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Google Play Store and look for any
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update if it is available to do that go
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to Play store and then tap on it and
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look for your app using the search
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option here and here is our app tap on
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it and then it will open so here look
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for any update if it is available it
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will be written here one of the reason
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why your app might be malfunctioning is
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because you are using the
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outdated version of your app so go ahead
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and update it to the latest version and
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then go try opening up and at this point
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it should now start working fine but
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should this not solve your problem then
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you might want to go ahead and uninstall
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this app totally and then install it a
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fresh and you'll have no issue with the
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app should all this not solve your
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problem then try finding out from pix
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art if they have any problem from their
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end so if this video is helpful to you
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kindly hit the like button and subscribe
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to this channel to support me thank you
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for watching and let's meet in the next