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In this tutorial, I'm going to show you
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how you can troubleshoot your True Cola
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app. So, if you're having problems with
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your True Cola app, maybe it keeps on
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stopping or it suddenly stopped
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displaying the names of the callers,
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then you need to go ahead and fix the
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errors associated with this True Cola
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app. Now, there are various steps we can
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take to fix this. And if you find any of
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them helpful, I'll kindly request that
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you support me by liking this video and
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also by subscribing to this channel. My
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name is Isaac and this is a Minute with
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AI. So, let's get into it. Now the first
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thing we need to do is to access the
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true color information page. To do this
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settings and from settings look for the
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option called apps. Now for the sake of
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this tutorial I'm using Redmi Note 10.
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However, this process should be more or
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less the same on your Android
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smartphone. So, under apps, go ahead and
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look for the option called all apps or
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manage apps and then tap on
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it to display all the apps that you have
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on your smartphone. Once all your apps
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are open, go ahead and look for your
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true color app through the list here.
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Alternatively, if the list is too long,
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you can as well just go ahead and search
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for your app here. And I'll just search
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the true color app. And here it is. So,
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I'll go ahead and tap on it. And here
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now you can see I'm on the info page and
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this is where we can begin our
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troubleshooting from. Alternatively, if
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this process was too long to get this
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page, then let me show you a shortcut
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method. Now, the easiest way to get to
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that page, you can as well just go to
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your app here and then long press on it
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and then look for this option called app
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info. If you go ahead and tap on it, it
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will still take you to the same page app
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info page here. Now from here we want to
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go ahead and clear the data for this app
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and you can see we can clear it from
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storage you can see this app contains
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quite a number of used of user data and
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cache. So the first thing we need to do
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is to go ahead and clear cache. Now when
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you talk of cache data these are just
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small files that are normally stored on
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your app when you use it and these files
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are normally stored so as to enhance the
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user experience. However, the
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accumulation of these files might cause
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your app to malfunction. So, what we
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need to do is to go ahead and clear this
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cache data. And you can simply clear the
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data from here. So, go ahead and tap on
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clear data. And then you see we have two
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options here to clear all data and to
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clear cache. Go ahead and tap on clear
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cache. Then tap on okay. And this will
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go ahead and wipe all the cash that was
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on our app. Now at this point now go
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ahead and restart your smartphone and
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then try opening it. Now this method
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will fix most of your problems that you
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are encountering with your true color
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app and at this point now the app should
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be working fine. However, if this method
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didn't fix your problem then proceed to
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the second method and that is clearing
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all the data. So if you go ahead and tap
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on clear all data and tap on okay at
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this point now everything should be okay
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and your app should be running smoothly.
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However, if that didn't solve your
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problem, then you might need to go and
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access your app from your Google Play
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Store. So, if you go to Play Store here
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and then search for True
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Cola, tap on your app and open it. Look
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for any option called update here. If
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you have an update option, it means you
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have been using an outdated app. And
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therefore to fix all the bugs or all the
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challenges you have been experiencing,
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you might need to go ahead and update
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your app to the latest version. Your app
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will be able to run as usual and also
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with the latest features. For my case, I
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cannot update it because I already have
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an upto-date app. So go ahead and try
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these three methods and then you should
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be able to fix the problems associated
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with your true color app. If you have
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any other question, kindly let me know
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in the comment section. Otherwise, if
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this video was helpful to you, kindly
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support me by liking the video and also
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by subscribing to this channel. Thanks
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for watching and let's meet in the next