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In this video, I'm going to show you how
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you can fix any errors associated with
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Tala app. So, if you have been trying to
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open your Tala app and it can open or it
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can't even respond or it keeps on
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crashing, then let me show you how you
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can troubleshoot this app and get it up
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and running without any problem. If you
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found this video helpful, I'll kindly
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request that you support me by liking
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the video and also by subscribing to my
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channel. Now, there are quite a number
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of steps you can take to be able to
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troubleshoot your Tala app. And the
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first method, you'll need to access the
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app information page. And to do so, just
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go to settings. And from settings,
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scroll down until you see this option
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called apps. If you tap on it, it will
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take you to the app settings. And look
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for the function called app manager. On
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some smartphones, it might be written
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all apps or more apps. This process will
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be more or less the same on any other
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Android smartphone. From this, scroll
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and look for the Tala app. And as you
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can see, mine is here. Go ahead and tap
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on it and this will take you to the app
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information page. However, if getting to
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this page is quite tedious for you or
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you can't find it, then let me show you
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a shortcut method and for that just go
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back and look for your app and then long
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press on it and you'll see app info is
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here. If you tap on it, it will again
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take you to the app information page
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that we were on. Now, from here to
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troubleshoot the app, we need to go
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ahead and clear data and especially
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cache data. So if I go to storage here
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you can see the different types of data
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that has been stored on this app and one
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of them is cache data. Now one of the
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reason why your app is malfunctioning or
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it can't respond is because of the
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accumulation of this cache data. When
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you talk of cash data we just talking of
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small files that are normally stored on
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your app to enhance user experience. The
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problem is these files when they
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accumulate they might cause your app to
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malfunction. So to solve this problem,
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go ahead and tap on clear data down
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here. And then choose the second option
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which is clear cache and okay. And this
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will wipe out the cache data. From here,
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restart your smartphone and then go
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ahead look for Tala app and open it. And
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now it should start working. However, if
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that didn't solve your problem, then you
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might want to go ahead and clear all the
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other data such as user data. And to do
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that, go ahead and tap on clear all data
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and then okay. and that will wipe out
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all the other data and for this you'll
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have to log in a fresh and now your app
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should be running without any other
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problem. However, if the second method
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didn't solve your problem then proceed
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to the third and the last method to
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solve any other pending issue with your
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TA app. For that go back and look for
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your app either through Google Play
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Store or App Store if you're on iPhone.
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For my case, I'm on Android and
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therefore go ahead and tap on Play Store
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and for this I'll look for my app and
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you can see Tala app is here. Look for
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any update if it is available. One of
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the reason why your app might be
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malfunctioning is because you have been
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using an outdated version of TA app. Go
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ahead and update it to the latest
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version. And then now open it. By
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updating it, you'll be able to fix bugs
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and also security issues as well as get
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the latest features that come with this
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app from here. Now your app should be up
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and running without any other problem.
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If this video is helpful, please let me
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know in the comment section. Otherwise,
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thanks for watching and let's meet in
