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In this tutorial, I'm going to show you
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how you can troubleshoot your buy bit
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app. So, if you're having problems or
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trouble with your app, maybe the app
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keeps on crashing or you can't even open
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your app, then let me show you how you
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can solve this problem and get your app
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running smoothly without any problem. If
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you find this video helpful, I'll kindly
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request that you support me by liking
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the video and also by subscribing to
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this channel. You can solve this problem
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using any of these three ways that I'm
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going to show you. Now in the first
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method we shall need to access the app
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information page and from here we shall
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make our first troubleshooting. To do
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that go ahead and access the app
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information page and you can do it
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through settings. Now for the sake of
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this tutorial I'm going to use Redmi
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Note 10. However, this process should be
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more or less the same on any other
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Android smartphone. Now on your settings
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scroll down until you see the apps
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option. And here's my apps option. Go
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ahead and tap on it. And then from here
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you can see we have this option called
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apps. If I go ahead and tap on it, this
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will go ahead and open all the apps. Now
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on other smartphones it might be written
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all apps. Depending on your smartphone,
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just go ahead and look for this option
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that will list all the apps on your
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smartphone. Now from this scroll down
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until you see your app and mine is here.
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But if you can't find yours, you can go
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ahead and search it from this option
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search apps. So if I go ahead and tap on
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it now, you can see we have access to
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the app information page. However, if
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the process of getting to this page is
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quite long. Let me show you a shortcut
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method that can take you to the same
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page. Now from your app here, just go
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ahead and long press on it. And then
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you'll see this option called app info.
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Here it is. So if I go ahead and tap on
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app info, this will take us again to the
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same page of app information. Now from
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here scroll down and look for the option
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called clear data. Here it is. Now if I
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storage you can see we have a lot of
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cache data on our smartphone as well as
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user data. Now what you need to do here
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is to go ahead and clear these cache
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data or cache files. Now when you talk
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of cache files these are just small
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files that are normally stored on your
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app whenever you use it. This is done to
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enhance the user experience. However,
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sometimes when these files accumulate,
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they might cause your app to
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malfunction. So, what you need to do is
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to empty the cache files. And to do so,
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just go down here and you'll see the
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option clear data is available. If you
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go ahead and tap on it, you'll have
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these two options to clear all data or
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clear cache. So, for our case, we shall
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cache and then tap on okay. And as you
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can see, the cache data has been cleared
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from here. Now go ahead and restart your
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smartphone. Then go ahead and open the
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app and now it should be running fine.
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However, if this didn't solve your
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problem, then you might want to go ahead
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and clear all the app data. However, I
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wouldn't like this to be the second
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method because this will log you out of
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your app. You'll have to log in a fresh.
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You might want to go ahead and try the
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third method before you can use this
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method. So if you go ahead and tap on
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clear all data, this will go ahead and
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clear all your settings on the app as
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well as your credentials and you'll just
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have to log in a fresh. And now this
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should have solved your problem.
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However, if that didn't help you, then
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let me show you the third and final
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method. And for this, we have to access
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it through Google Play Store. So if I go
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Store, go ahead and search for bybit. So
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I'll search for the app here. And here's
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our app. Now if I go ahead and tap on
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it, look for any update if it is
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available on this app. So one of the
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reason why your app might be
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malfunctioning is because you're using
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an outdated version of buy bit app and
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that's why you can't transact. You can't
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buy bitcoins and crypto. Go ahead and
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tap on update and get the latest version
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of this app from here. Now everything
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should be okay and the app now should be
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running just quite smooth. So by using
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any of these three methods you should be
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able to troubleshoot your app and then
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get it up and running without any issue.
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If you have any other question kindly
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let me know in the comment section.
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Otherwise if this video is helpful to
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you kindly support me by liking it and
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also by subscribing to this channel.
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Thanks for watching and let's meet in
