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Find queue availability in Salesforce using Omni Channel Flow
Aug 20, 2022
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Using "Check Availability for Routing" action, we can check whether agents are available in the queue to accept chats. Blog Post:
https://www.infallibletechie.com/2022/08/how-to-find-queue-availability-in-salesforce-omni-channel-flow.html
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#Software
#Internet Software
#Voice & Video Chat
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2026-03-08 02:51:37