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How To Add Tracking Number On Shopify
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May 9, 2024
Adding tracking numbers to Shopify orders allows customers to follow the progress of their shipments, enhancing their shopping experience and building trust in your brand. In this video, you'll learn the step-by-step process of adding tracking numbers to orders in Shopify, from accessing the order details to entering the tracking information from your shipping provider. Additionally, you'll discover how to automate tracking updates, notify customers when their order is shipped, and manage different carriers. This guide is ideal for Shopify store owners looking to improve customer communication and streamline order fulfillment.
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How to add tracking number on Shopify
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Hi guys, welcome back to another video. And in this video, I'm going to be showing you how you can add a tracking number on your Shopify products
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So having said that, let's just jump into the video. Now, usually what would happen is when someone buys the product for you, as you can see right here, I ordered it myself
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So what happened over here is I already have the order, you know, track with order shop
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So if I click over here, this QR code pops. up and I can just scan it with my phone and it will track it for me
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All right. So I don't need to have that. The confirmation number is written right over here
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So you don't have to worry about that. If you're wondering about the tracking order, well, when you get the email notification
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as you can see right here, we have the order number right here. And we can view this order in the store or visit our website as well
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It's very simple. Now, if you wanted to add a tracking number for yourself, you know, your own customer
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tracking order for that order. What you will do is you click on the orders and you will see right here
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And you can see this is the order that I have right now. I ordered it myself. I click on the product
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And what I have over here is as you can see request fulfillment. I click on request fulfillment
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And over here I can go ahead and send fulfillment right here. You can add notes to send to printify to print
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default because since this is going to be since I connected my printful account right here I
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could just say that this is a test whatever don't send out this product whatever and I can just
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simply click on send fulfillment I can even check this box now once that's done you should have an
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option right here when the fulfillment it has been done right now it's in progress but once
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it's done you like this one you will have a button right here and you would click on it you can
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add a custom tracking order number. Right now, I already have it right here, so I don't need to add it
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If I click on view your order, it takes us right over here onto this part of the website
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As you can see now go ahead track order with shop and I can just simply scan it right here And it will be shown right here right now This is the address So that how you can basically find out the tracking order number
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Now another thing that you can do is you can add your own proper page or tracking order
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So how you do that is by going over onto online stores, right
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And you got themes and you click on pages and you simply add a page, we'll call it tracking
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your order right here. Your order, we'll call this the page. This is going to be the name of the page
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And then right here in the content, we're going to add a piece of code, which is right here
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So this is the piece of code that we're going to add. Don't worry, I will have it linked in the description below
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So you can just simply click on the link and you will find it over here. Then you can just simply copy it right
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So just simply copy the code and then come back to the page and just simply paste it right here
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here, as you can see. And then just simply click on save like so
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And then you can go ahead and view your page right here. As you can see, oops, sorry about that
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I forgot that I had to click on the show HTML button. Sorry about that
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Let me just remove all of this and click on this button called show HTML
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And just simply paste the code like so. And then we just simply leave it as it is
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Then we click over here. And then we just click on this button called Add to your stores navigation button so that it's volume
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Now if I come over here and if I reload it, sorry about that. It didn't save
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Now we just simply click on the save. Click on show HTML. We'll paste the piece of code right here
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Now it says save. We're going to click on save. All right
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And now we can just simply click on view page. And here we go
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So very simple. This is how you do it. You just simply paste the code over here
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You click on show. HTML, as you can see right here, you paste the code and you click on save, and then you view the page and then this is how it would look like
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Then you can say simply enter in the tracking number and it would pop up right here
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Now next step what we need to do is we need to add this page to our navigation right here So for example if I open up my page in another tab we can see that there is no navigation option right here to track our product So what we do is we click on
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main menu right here. We'll click on add menu item and over here we'll just say
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your order, and then we'll just simply click on here and click on pages and just simply select
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track your order option and click on add and now we have the track your order option right here
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we'll click on save we'll click on our tab where our website is we'll reload the page and now we have
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the track your order option in the navigation menu so now people can just simply click on it enter in
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their tracking number and track their order status so next step what we're going to do is we're
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going to add a confirmation message that is going to be sent to people when they you know place an
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order. So like this one right here. As you can see, thank you for purchase. This is the simple message
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the default message that you would get, right? We're going to change this up a little bit. So for this
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what you're going to do is you're going to come back over here onto your Shopify store and click on
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settings, right? It's going to open up this tab right here. Then you're going to scroll down and you're
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going to click on notifications, right? Notifications, you're going to open up right here. And in here
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just scroll down to shippings and you will see you have shipping confirm
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message, all right, set to automatically, right? You're going to click on shipping confirmation message, and over here, this is the order
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Now, what we're going to do is we're going to click on edit code to edit this entire code out, right
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And over here, this is the entire body of your HTML code
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What you're going to do is you're going to select all, and you're going to delete
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Pretty simple. Now, what you're going to do is you're going to have this piece of code right here, and you're
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you're going to copy it and paste it. Now note that there is a highlighted line right here
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I don't know if you can see it. Let me zoom in like so, as you can see
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What this is is basically here, you're going to paste the link of your tracking page, right
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So this page right here you just simply going to copy the link right And you going to paste it right here when you pasted the code So let zoom out and just simply select and copy this piece of code right here
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And scroll down and copy this piece of code like so. And we're going to copy it
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I'm going to come back over here and we're going to paste this code in the body. Now we're going to find that line or that HTML line
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It should be around here. There we go. around line number 100 and 2
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So this is for me. This is the line that I have
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So what we're going to do is we're going to copy the tracking number page or tracking or page over here
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Copy the link and we're going to highlight this bar within these columns or annotations
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And we're going to paste our link. There we go. Like so
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And then we're going to click on save. Now if we go back to
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notifications, scroll down, go into shipping confirmation message. Now as you can see, our message is quite different
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We have a tracking order number as well that is going to be placed
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This is going to be generated automatically because of the piece of code. Don't worry about it
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Now whenever someone, you know, copies it, it will place the code right here and click on track
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And if they have the order, the map will be shown right here right now
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Since I don't have this order, since this was not an order
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this was for an example of course it's going to have there is no order so but don't worry whenever
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someone buys it they're going to get any email like so like i have over here but i don't have the
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order this was the the new one that we've created that is going to have the tracking order number
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and they're going to have the tracking order number they're going to copy it go to the tracking order
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page and paste it and it's going to show them the order is being tracked so that's how you do it that's how you
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add tracking order numbers to your product and you can add your own custom tracking order page
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and how you can change the email and where you can find the tracking order so that is it for this
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video guys hope you guys enjoy this video if you did be sure to hit the like button subscribe to
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the channel and turn on post notifications and i will catch you guys in the next video and until then
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take care and goodbye
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