0:00
to new developments now in the cyber
0:02
incident at Central Main Healthcare 25
0:04
days ago that forced the shutdown of its
0:06
computer and phone systems. The hospital
0:08
still won't say if this was exactly a
0:10
cyber attack, only that its IT
0:12
department along with national experts
0:13
are working to restore the systems and
0:15
they're making progress. As CBS 13's
0:17
Brad Rogers shows us, the disruption has
0:19
affected hundreds of patients with
0:21
canceled appointments.
0:23
for people who need surgery or people
0:25
who need doctor's visits. Um, you know,
0:28
it's got to be frustrating for them.
0:29
Rick McVey from Western Maine is a
0:31
patient at the cancer care center in
0:33
Lewon. I found out in January that I had
0:37
prostate cancer. He had just started
0:39
radiation treatments at the end of May
0:40
when Central Maine Healthcare shut down
0:42
its computer systems and started cancing
0:44
appointments at his three hospitals and
0:46
medical practices, including the cancer
0:48
care center. I think everything was down
0:51
there. phones were down, the computers
0:52
were down. For nearly four weeks, his
0:55
daily radiation treatments were on hold.
0:58
Of course, you can't run the the
0:59
radiation department without computers
1:02
um because it's all computer operated.
1:04
That changed today when his radiation
1:06
treatments started back up. Central main
1:08
healthcare told us our information
1:09
technology teams are moving swiftly
1:12
toward full restoration of our systems
1:14
and schedules. The hospital says it
1:17
prioritized restoring its retail
1:18
pharmacy and outpatient diagnostic
1:21
services. That's what they had told me
1:23
that the radiologist had asked that they
1:25
be the first one back online because of
1:27
the backlog of patients. Rick McVey
1:30
still has five more weeks of radiation
1:32
therapy. We asked what doctors told him
1:34
about missing those four weeks of
1:36
treatments. Are they concerned at all
1:38
with the break? I don't think so.
1:39
They've talked about uh maybe trying to
1:41
make up some on Saturdays. They've
1:44
actually talked about increasing dosage.
1:46
Um, but that's up to the radiologist,
1:48
oncologist. Um, they'll have to look at
1:50
everybody individually. Main healthcare
1:52
wants to reconnect with patients.
1:53
They're telling patients they may soon
1:54
be getting a call to confirm an
1:56
appointment, discuss lab or imaging
1:58
results or reschedule an elective
2:00
surgery. The hospital still doesn't know
2:03
when their systems will be back online.
2:05
In Lewon, Brad Rogers, CBS 13 News. We
2:09
also have an update on St. Mary's Health
2:11
System. St. Mary's officials say that
2:13
they were the victim of a cyber attack,
2:15
but that their systems are now back up
2:16
and running. That hospital system says
2:18
they are fully operational and currently
2:20
accepting appointments across all
