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new tonight ws18 team's Alex dederer and
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photojournalist asben Hester have the
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impact on Louisville car dealerships it
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affects every citizen that has a vehicle
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in the state Jefferson County car
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dealership's preparing to enter a third
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day of a ransomware attack that shut
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down County Clerk offices across the
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city but it's not just that issue for
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them well we were already in sort of a
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transition with cavis and the new system
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that that they've installed in Kentucky
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so we were already backlogged and then
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this happens um with the handsome so
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it's just like a whole another set of
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issues the kuy's automated vehicle
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information system or cavis was
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implemented Statewide in January and it
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hasn't been easy the new system has
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already caused a pile up of
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registrations and titles for car
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dealerships like Tammy coats owner of
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Greg Coats Cars and Trucks I mean
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there's not any way to escape it and
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then add in a ransomware attack I've
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been here since 1978 no nothing like
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this before coat says their dealership
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is experiencing longer wait times to get
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paperwork process due to cavis and the
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someware attack on the clerk every day
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you don't get work you don't get work
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return that you have down down at the
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clerk's office waiting to be transferred
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waiting to be process Mercedes-Benz of
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Louisville Title manager Jennica
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Greenwell is feeling the same impact
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over in Far Eastern Jefferson County
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from the time they purchased the car it
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goes through Finance it goes through the
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issue all the insurance and all that
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stuff and gets to me to be transferred
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it's 2 weeks right now we're looking at
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3 months green says she isn't able to
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issue duplicate titles or temporary tags
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I have people now who are coming to me
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like how do I renew my plate you can't
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and then they're asking well what if I
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get pulled over the cops know that's an
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issue but I can't prevent them from
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pulling you over and get a ticket so
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then you have to go to court and like
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it's a whole big thing Louisville
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dealerships are gearing up for another
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day of a systemwide shutdown with no end
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in sight in Louisville Alex DEA the wh1
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night team on your side
