0:02
well there are a few things more
0:03
frightening than getting a call that
0:05
someone close to you is in serious
0:07
trouble and needs your help and money
0:09
right away but that's happening right
0:11
now to thousands of people in tonight 11
0:13
lives Bill list shakes you up before
0:16
someone shakes you down the closeness of
0:19
Diane Jacobus and her mom can be readily
0:21
seen in this photo it's the same
0:23
affection her mom has for her grandson
0:26
so when her mom got a frantic call from
0:28
someone claiming to be her grandson and
0:31
pleading for help she immediately acted
0:34
he was super agitated and really upset
0:36
and he said Grandma I'm in trouble I've
0:39
been in a car accident I'm in the
0:41
hospital but the police are holding me
0:43
and it was a very elaborate story The
0:46
Caller told her he needed
0:49
$99,000 she went right to the bank to
0:51
get the money it was only later that
0:53
dian's Mom figured out that it was a
0:55
scam I think they just got lucky I think
0:58
they randomly call phone numbers scams
1:01
like this are getting far more
1:02
sophisticated using artificial
1:04
intelligence it's to mimic a loved one's
1:07
voice computer professional and longtime
1:09
specialist in cyber security Jonathan
1:12
zuy explained to us just how easy it is
1:15
you just have to find someone saying
1:17
something where do you do that you can
1:19
get it on social media on YouTube Tik
1:21
Tok all of the social media channels you
1:23
can even call someone and if you get
1:24
their voicemail you can make a recording
1:26
of the voicemails and with his help we
1:28
simulated an AI my call we wrote down
1:31
what we wanted to say and using a
1:33
recording of my voice AI did the rest hi
1:38
this is Bill we've had an auto accident
1:39
we are all okay but need your help we
1:41
need $11,000 to settle this and avoid a
1:44
long Insurance battle I am on a borrowed
1:46
phone mine got smashed but you'll get a
1:48
call back shortly on how and where to
1:50
send the money and once you get the call
1:52
it requires taking some simple steps to
1:54
avoid getting caught in the scam also be
1:57
cognizant of how urgent they trying to
2:00
make the situation that's always a very
2:02
clear indicator that it's a scam sui
2:05
suggests having a code word something
2:07
simple and to ask the caller for it
2:11
top then stop take a pause and try to
2:16
get as much information as you can but
2:19
then ultimately you should really end
2:21
the call and you should try to call that
2:23
person back to make sure that you're
2:24
actually speaking to someone that you
2:26
believe you're speaking to for Diane a
2:29
shocking reality you can't believe
2:31
anything anymore right just and and
2:34
always stop and ask like I wish that she
2:36
had even called me or called back her
2:40
grandson just to see is this really you
2:43
or ask for the code word it's an instant
2:46
giveaway from the 11 alive help desk
2:48
Bill Liss 11 alive news awful situation
2:52
but for links to V valuable websites
2:55
with more help and guidance on what you
2:57
can do to avoid What could be a costly
3:00
scam just look for Bill story online
3:02
tonight it's at 11alive.com or inside
