0:00
the Federal Trade Commission reports
0:01
scams like these skyrocketed 70% during
0:04
the pandemic when seniors home alone
0:07
went online to shop or keep in touch
0:09
with family husband Ron a retired iron
0:12
worker were victims of the same
0:14
grandparent scam as Susan
0:16
Monahan that's the view from their
0:19
doorbell camera as the same Courier took
0:22
$7,600 of their savings well that was
0:25
for our you know if we want to go on a
0:28
trip or something it was terrible
0:30
I I was a mess Steve Savage a retired
0:33
scientist was scammed when he opened a
0:36
fake email from The Geek Squad the email
0:38
said that your bank account is being
0:43
$399 for another year and I'm like wait
0:46
a minute I don't remember it being
0:49
anywhere close to that the customer's
0:51
service number went to a scammer posing
0:53
as a representative of the company
0:55
Savage was duped out of $144,000
1:00
Esther Mestre was scammed too the
1:03
retired nurse says an alarm sounded on
1:05
her iPad with a message to call text
1:08
support she did he said that last night
1:10
between 4: and 9900 p.m. your bank
1:13
account has been hacked and your heart
1:16
probably stopped you know I felt so
1:18
nervous but he said I am going to
1:21
transfer you to another guy who is a
1:23
security at Chase Bank that fake Bank
1:26
employee told her hackers might be able
1:28
to access her bank account and
1:30
instructed her to immediately withdraw
1:32
money and deposit it into a new account
1:35
for safekeeping my estra did and lost
1:40
$111,000 and have you been able to
1:42
recover any of your money nothing
1:44
nothing I'm the one that pulled the
1:46
money out of the bank so I won't be
