APPLE RESPONDS TO CHARGE GATE

So I woke up this morning to an update from Apple, a response you could call it

It is of course a software update, iOS 12.0.1. Now before I even saw the update, I had a few people on Twitter telling me

hey, Lou, Apple has fixed the charge issue. You need to update the world and your audience with this development

And truthfully, I feel that that is my responsibility Considering I was the one that amplified the original signal on the original problem

It's also important to include this follow-up because it's great that Apple has responded here and fixed this issue

I tested it on a few different phones. This is the update right here

Fix is an issue where some iPhone XS devices did not immediately charge when connected to a lightning cable

Now, there's some other fixes in there as well regarding wireless networking

Some people were having some issues there. specifically with Wi-Fi, it looks like they addressed that also

All good news, and I have to commend Apple for getting to work pretty immediately in order to fix these issues

This one on the left actually was the worst of the bunch

I couldn't get it to charge when it was in idle, and in some cases even when it wasn't

So as you see here even from idle boom it starts charging right away That of course what any user would want to see Now a lot of people on Twitter were like Lou will never do it he never post an update saying that Apple fixed the issue That of course not true Here we are we talking right now

And the funny thing is, is it's like, what do you think the goal is here? Like, why wouldn't I

Of course, I don't want to completely throw the phone out the window and say that it's garbage

Never said that. In fact, I've been using it for a while and surprisingly, I've been pretty okay with it

Like I've been, dare I say, enjoying it to a certain degree. It's definitely a great phone

And my criticisms generally with this device have to do with the cost to performance ratio more than how it behaves as an overall product

But the thing here that I can't understand is why people would be upset at myself amplifying a problem that real people were having and wanted to have fixed or addressed quickly

After all, if you're a regular user, you don't really have a loudspeaker like I do here

You could be in the Apple support forums. You could let them know. But how quickly or how slowly they address your personal issue to a certain degree has to depend on how widespread or even the perception of how widespread that particular issue happens to be

When I get a request from an audience member saying hey I have this problem and so do some other people and I see my opportunity to amplify that signal and address something that probably of interest to many of you The only thing that could potentially happen is that Apple would get to work on fixing it You are the customer okay Right You you the person buying the product

And I had a tweet recently where I said something along these lines, like careful defending a brand

At the end of the day, that brand works for you. They're working for your hard-earned money

You're the boss in this equation. So when a person like me makes you aware of a potential issue

or puts pressure on the brand to respond in an efficient manner

that's better for you, not worse. It can't possibly be worse unless you're just here to have your perspective reinforced by mine

But that's not very useful to either me or you. It's far more useful for us to look at this stuff in a granular fashion

to try to uncover things that might be problematic and then maybe they can get fixed

Now, I know the naysayers out there in the audience are going to be like, well Apple would have fixed this anyways and sure that's that's quite possible in fact it's

probable but you can't tell me that me amplifying the signal on a platform like this would in any

way slow them down if anything it would speed them up so the whole Android Apple thing honestly

to a certain extent it's a bit of a waste of time this particular issue is fixed now you should be

asking for this kind of representation not the opposite the opposite beating the person down is How dare you talk about my dear Apple in this fashion It only going to shut people up So I think we should be careful about how we approach these situations Here the update

The phone is working well. It's my responsibility to post this follow-up so that you know. Go install

12.0.1 and your phone will now charge. Charge gate is effectively over. We can celebrate that

iPhone users rejoice. And honestly, I feel like this whole sequence is actually pretty great

It shows a couple of things. We have a voice here, myself, yourself included

We have a mechanism for getting directly to a brand quickly. Let me know

I'm leaving it open-ended. You want to tweet at me? You got an issue with your device

I'll investigate. I'm looking, all right? This should be a good time to mention, I have now been using the iPhone XS Max as my primary smartphone

All my smartphone uses, my SIM card is in here. I've been using it for like almost three weeks at this point

And I know a lot of you have been waiting for the conclusion, the finale, the follow-up

What is it like? How does it compare for a guy who's been using Android exclusively for a very long time

What is the iOS life like for that kind of period of time, for that extended period of time

that video is coming up very soon so subscribe if you haven't yet because I'm gonna wrap it all up

I'm gonna bring the realness right here where unbox therapy