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Welcome to The Windows Club! We are here with the video to help users
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resolve the error where they get the yellow
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triangle with an exclamation point in Word or
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Excel. Basically, the error looks like a small
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triangular symbol with an exclamation mark inside the
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triangular symbol. The main cause behind this error is
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that for users who use the Office 365 program.
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The offline app is unable to cynic or fetch data from the online server.
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In this case, they are unable to authenticate
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the license. So, how would we resolve it? The first case is that you are not
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signed in into your Microsoft Account. Now, if it
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read the license earlier well and good but if it senses that the
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license has expired to confirm the same you can
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log into your Microsoft Account. Here's Word.
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Let me copy the email address then to login to your Microsoft Account.
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Click on file, go to account on the list on the left hand side under
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sign into office, click on sign in, then enter the email id,
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and wait for it to load
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and then enter the password.
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The important part here is that you need to sign in
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into the same account with which your Microsoft 365 or Office 365
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subscription has been purchased. Now, we have signed in. Does it still sync?
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If it does, well and good. If it does not, the second option would be to
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sign out and sign in of the account. In this case, go to the account section
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once again. You can click on sign out
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to sign out of the Office, and then you can sign in again as shown
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earlier. Alternatively, you can also add another
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account. You can click on switch account. This is
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especially for users who have multiple accounts with Hotmail
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or Outlook. In this case, when they are logged in to
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Microsoft Word or Excel using an account different
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from the one from which they purchased the Microsoft Office subscription.
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In that case, the offline version of the application
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will not be able to read the license. So, you need to switch the account
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and switch it to the one with which you purchase the subscription.
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Let us say that neither of these work. Then,
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the last option you shall have would be to take advantage of the Microsoft
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support and recovery assistant. The same has been explained in this
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article on The Windows Club. The link would be
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shared in the description section. Simply scroll
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down here and read this other article on the
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Microsoft support and recovery assistant and its usage. Isn't it easy?
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If you still have any doubts, please let us know in the comment section.
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Do not forget to subscribe to the channel.
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Thank you for watching this video and have a nice day!
