0:00
Strange scenes have emerged from Madrid
0:02
after workers were allegedly humiliated
0:04
with pies thrown in their [music] face
0:08
According to Policia Nacional, managers
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[music] abused their power over foreign
0:12
workers creating a system of rewards and
0:14
degrading punishments depending on
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Employees were forced to meet strict
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daily sales targets using intrusive
0:22
scripts designed to confuse [music]
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customers. Those who came last each day
0:27
were made to stand in front of their
0:28
colleagues and have a pie thrown in
0:31
The abuse has led to the arrest of seven
0:33
people in Madrid and Fuenlabrada
0:35
following a police investigation into
0:37
call centers targeting [music] foreign
0:43
At least 48 victims [music] were
0:44
reportedly working without contracts and
0:47
earning below minimum wage. Police also
0:49
raided 15 [music] call centers that were
0:51
using misleading sales tactics.
