0:00
I got 2024 Escape who's been sitting in the shop since March 30th
0:10
It's all in waiting on a knee airbag. Just in the airbag and in that time, my finances and my life are going down to Crapper
0:19
and Ford just says we don't have a program to help you
0:27
March 30th, I was involved in a car accident. Since then, I got four dates of when they were saying it would be completed, the repairs
0:36
Now, now I don't even have a date. They just say, I don't know
0:42
And, well, basically why my car is waiting. It's just because of a neat airbag
0:50
Everything else expects is just sitting there waiting because of, you know, liability or legality reasons
0:55
They can't release my car over a neat airbag. So all I did was break a couple of my toes
1:01
I don't know. I even offered a sign a waiver. I don't know
1:05
I can come back and you guys can put it in, but they said they can do that because all of them all the airbags won work then And maybe even the seatbelts won work I guess a sensor or something I don know But in that time I like just financially just destroying me
1:22
My credit score went down 160 points. I'm maxed out of my credit cards
1:27
I'm not going to be able to pay my rent. Not going to be able to pay my car
1:34
My dog, plus they have a surgery. I can't do that. It's just, it's lost two jobs
1:43
You know, I got another one was just, I couldn't make it to work on time because I had to find an Uber at 5 a.m
1:50
Just nothing, nothing's, just everything's falling apart. And they don't care. It doesn't matter what you, you know, who you call or who you talk to
1:59
They don't do anything about it. I've called probably 30 times in that two months
2:07
Every time I get the same answer, they don't have a program for that
2:16
Now I can go back to work and start, you know, maybe call them, I was calling my own employer
2:21
You know they said I can come back when you know I can drive and get there on time And then that day comes and you know you calling and it like they don know anything or they not telling me anything
2:36
And I'm just sitting there in limbo. Like I don't know when I'm going to get any, you know, when
2:41
It's like I actually thought about trying to go steal my own car. Like it's gotten to that point
2:46
Like it's like it's an airbag, a neat airbag. I don't think those are like lifesavers
2:54
know what you're gonna save your shins like it's stupid the stupid safety feature but yeah it's it's
3:03
all been frustrating you know just thinking about how I'm gonna pay my bills or if I'm gonna
3:09
be have my apartment next month that's because of an airbag I can't I just want my
3:22
car bad. You know, that's like my, the newest, the nicest car I ever bought. And like, I didn't
3:28
even get to have it that long. It's been in the shop longer than I had it. But I was just kind of like
3:33
things were starting to get good and now they're starting to crumble. I'm going to lose everything
3:37
because I just tired Like nervous Like I not going to have a home and stuff I just like what the hell I just wanted
3:51
somebody to hear me I guess like I don't know you start I don't know you start reaching when you
4:00
don't have any other option you know like I don't know I'm just trying to talk to as many people to
4:07
see like somebody helped me like can we move this along like maybe I was talking to the wrong
4:13
people or something I don't know but it's not right it's just I don't know I know life ain't
4:20
fair but it's just you know like come on already you know they can expedite that part to
4:26
for me so I can you know not lose my whole life like over an airbag any airbag at that
4:37
I don't know. It's just dumb. I don't know. It's, I don't know. It's, I guess, careless on their part. They don't have any empathy or they don't care about their customers. I don't know. They can pick
