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AutoNation here in Phoenix, we had a 2012 Jeep Wrangler that we had 147,000 miles on
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and the shop that has done numerous engine changes, which is not a Dodge dealership
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it's a shop outside. We purchased a long block on the assumption that it had a warranty on the engine itself
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We purchased the engine with probably over $10,000 into this. They bought everything from the parts house at AutoNation to put this engine in
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They put the engine in, the first engine started to overheat real bad
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They removed that engine, bought another engine from Dodge again, the AutoNation, put that
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engine in with all new accessories. That engine within a thousand miles started heating up
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I took that over to another Dodge dealership because it is under a warranty, basically
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a three year 100,000 mile warranty. We took it to them, they couldn't explain why it was overheating
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They blamed it on a grill insert or the Jeep was lifted and such
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Mind you, all these mods were always on this Jeep from the beginning, through the old engine
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I brought it home, talked to the installer. He didn't want anything to do with it because he said it was all Dodge's problem
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I did some internet researching and found that that engine was having an issue with
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a thermostat housing, having issues because there is a low supply demand for it
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I traveled around all over the United States, found one OEM thermostat housing left in Phoenix
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I purchased that. I installed the new thermostat housing. I took photos of the one that was pulled off that was bought through the parts house in AutoNation
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You can tell it was repackaged aftermarket. The thermostat was hanging open, which causes things to overheat
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I put that in. We drove it for another 1,500 miles with no overheating issues
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Then we get a misfire on the number one cylinder. I'm in aviation as a mechanic
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I did a compression check on the number one cylinder, got it below
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Then I bore scoped, which is a camera. I put it inside the engine and I could see the valves were hanging open
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They weren't seating correctly. I talked to the installer. He said again, he didn't want anything to do with it
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It was on the dealership. I took it to AutoNation. Two weeks at AutoNation, he comes back and says that the warranty is voided because the
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engine overheated because there's tab line. I asked him where that was in the warranty
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It never stated anything like that in the warranty. He claims it was suggested, which is really not a proper way to do that
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Right now what I've got, I've had a complaint done to Dodge, their warranty, to get them
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to replace this because this is a defect and a manufacturer's problem, not mine
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I have not received any calls. AutoNation service advisor is very rude, non-helpful, and would not give me any of the superior
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numbers to call to call this further because right now I've got almost $11,000 in this
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engine with less than 5,000 miles on it that basically is garbage because nobody wants
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to warranty it. I think that's misleading by Dodge by doing that because it's impossible not to heat the
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engine up to 250 degrees. It's going to happen if it's got an issue and it came strictly, whole issue came strictly
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from them selling an aftermarket part at the parts house that was defective
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I would like them to warranty this engine is what I paid for to reinstate that warranty
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on it and get this problem resolved. I feel it's probably the only way to get people's attention and understanding that it's a rip-off
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We went to this for protection as a warranty on an engine on a vehicle that we're keeping
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so we don't have to buy a new one and it was a cheaper route to go around than buying a
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new one and I feel that they found a reason to void your warranty so they don't have to
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pay for it. I think people need to be aware of how to do this
