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Hey, it's Michael here, and maybe you've heard by now, there are two new plans from T-Mobile
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Home Internet. And these plans follow some pretty big changes to the standard 5G home internet plan, the
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one I've been testing for the past two years. Today, I'm going to help you decide if T-Mobile Home Internet is still worth signing up for
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as a new customer, because to me, it is just not as clear as it used to be
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Before I get to these new plans, here's a 30 second update on three recent developments
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with the regular plan. First, a price increase. Now the base plan costs between $40 and $60 a month with auto pay
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Second, and most controversial, T-Mobile is now reducing data speeds for customers who
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use more than 1.2 terabytes of data in a month. And third, a major downgrade to the price lock policy
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No longer does T-Mobile guarantee your price won't go up. Instead, T-Mobile says it'll cover your final monthly bill if they do raise your rate and
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then you decide to cancel. A few months after the price hike for the standard plan, T-Mobile announced two new
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plans, both more expensive. The first is a premium plan called Home Internet Plus, and there are two main perks
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This plan includes T-Mobile's latest 5G gateway and a Wi-Fi mesh access point
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That of course can help provide consistent coverage, particularly if you live in a larger home
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This plan also features unlimited 24-7 live tech support, and that's for any Wi-Fi or
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smart device in your house. This premium plan costs between $50 and $70 a month with auto pay
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And just like the base plan, the best pricing goes to T-Mobile voice customers with a premium line
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Let me be clear about one thing. Wi-Fi equipment is included with either plan
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I've got a T-Mobile gateway with the standard plan, and equipment included is actually one
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of the main selling points of the service, along with unlimited data, no contracts, easy self-installation
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The question is, should you pay more for a Wi-Fi mesh access point
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And in most cases, I would not. If you need a mesh system, buy one on your own
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You can always use it with T-Mobile Home Internet's standard plan. The company says so right here on its website
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Most of these systems are compatible with the gateway. So that's the first new plan
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I'll touch quickly on the second one. It's called Away. It's a Wi-Fi plan for frequent travelers, and the price of this one is significantly
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higher than the other plans, up to $160 a month with auto pay
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That's for unlimited data. There's also a 200 gigabytes option that costs less, $110 a month
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I first started testing T-Mobile Home Internet because it was a cheaper alternative to cable
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internet, at least for some customers. Not necessarily more reliable or faster, but more affordable
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But now, after gaining nearly 5 million customers since its launch, T-Mobile Home Internet appears
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to be focusing more on profitability. I recently saw this report from J.D. Power, check it out
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It says customer satisfaction is highest for 5G home internet service, higher than fiber
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and higher than cable. I've shared my experience with T-Mobile Home Internet in other videos
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It's been pretty good, and I'm showing you a speed test that I recorded just a few minutes ago
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This is typical performance for me, download speeds around 200 megabits per second
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The main drawback of the service that I've experienced, data deprioritization. When the network gets busy, internet customers are slowed down
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And this is a big enough reason for some people to rule out 5G home internet, because that
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doesn't happen with fiber or cable. For what it's worth, those slowdowns have been infrequent from my testing, but they're
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unpredictable and vary by location. No guarantees. This more aggressive pricing from T-Mobile has really changed how I recommend this service
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and who I think it's best for. If you want T-Mobile Home Internet as a standalone service, the starting price for new customers
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is up to $60 a month with auto pay. That's pretty steep
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So I would only consider the service if you don't have other good options
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On the other hand, people who have T-Mobile for wireless service and they're comfortable
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with the limitations of 5G home internet, well, in that case, you may want to consider
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a 15-day test drive. The internet pricing for those who bundle, it's a lot better, perhaps the best you're
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going to find. T-Mobile Home Internet, not available everywhere. I've got a new tool on michaelsavesdeals.com
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Here you can enter your address and see the best available plans where you live
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Compare factors like pricing and data speeds in one place. Give this video a like if you found it helpful
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Let me know down below in the comments what you think about T-Mobile Home Internet's new plans or the service in general
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My name is Michael and I thank you for watching
