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In this video, I'm going to show you how
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you can troubleshoot NetShot video app.
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So, if you're having any challenge with
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your Netshot video app or Netshot drama
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app, then let me show you how you can
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fix any errors or fix any problems
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associated with your app. If you find
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this video helpful, I kindly request
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that you support me by liking the video
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and also by subscribing to my channel.
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All right. Now, there are quite a number
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of steps you can take for you to be able
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to fix any error with your app. And in
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the first method we are going to use we
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going to access the app information page
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for us to be able to troubleshoot it. To
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do so just go to your settings and from
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settings here. Mine is here. Click on it
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and then look for the option called
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apps. Now that will depend on the
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Android version you're using and the
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smartphone you're using. I'm currently
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using a Redmi smartphone. Then under
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apps look for the option called manage
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apps and then tap on it. And then this
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will go ahead and display all the apps
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that you have on your smartphone. Scroll
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down until you see your NetShot app.
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Now, currently my NetShot app is here.
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If you can't find it, you can also use
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the search option here to search for any
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app on your smartphone. Now, once you
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find it, tap on it to open. And you can
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see here we are on the app information
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page. Now, if getting to this app info
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page is quite tedious for you, let me
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show you a shortcut method to get here.
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For that, go back and look for your app.
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And once you find it, just long press on
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it and choose the second option which is
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app info. And when you tap on it, it
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will take you to the same page. Now at
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this point, you want to go ahead and
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clear the app data and more especially
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the cache data. If I tap on storage, you
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can see we have quite a lot of cache
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data. Now, one of the reason why your
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app is malfunctioning is because of the
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accumulation of cache data. When you
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talk of cash data, we are talking of
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small files that your app normally
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stores to enhance user experience. But
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the problem is the more these files
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accumulate they might cause your app to
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malfunction. So to fix this go ahead and
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delete all the cache data by typing on
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clear data down here. And then choose
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the second option clear cache and then
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okay. And look at that the cache data
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has been cleared. At this point restart
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your smartphone and then open your app
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and see if that fixed your problem.
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However, if that didn't fix that
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problem, then still come back to this
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page or the app information page here.
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And then this time around, choose clear
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all data and then okay. And this will
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clear all the data on your app and then
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you'll have to log in a fresh for you to
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be able to use it. At this point, now
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the app should be running smoothly. If
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this didn't solve your problem, then
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proceed to the third and the last method
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and that is accessing the app either
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through Google Play Store if you are on
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Android or App Store if you're on
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iPhone. For my case, I'm on Android and
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therefore I'll go ahead and look for
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this app through Google Play Store. Now,
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from here, open Google Play Store and
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search for your NetShot drama app and
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then look for any update. Now one of the
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reason why your app might be malfunction
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is because you have been using an
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outdated version of net short app. Now
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when you use this outdated version it
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might contain bugs and also it might
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miss the latest features that comes with
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this app. To get the latest version go
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ahead and tap on update and then once
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you have updated you'll see this option
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or the button will change now to open as
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mine here. So mine I can't update
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because I already have the latest
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version at this point. Now if you go
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ahead and open it now your app should be
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running smoothly without any problem. If
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you have any other question kindly let
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me know in the comment section.
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Otherwise if this video is helpful
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please like it and also subscribe to my
