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How To Troubleshoot Smart TV Remote App On Android Smartphone
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Apr 13, 2025
If you are having trouble with your smart TV remote app, in this tutorial I will show you how to troubleshoot you TV remote app on android smartphone. This will solve all challenges such us Remote not connecting with your TV and many more.
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in this video I'm going to show you how
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you can troubleshoot your TV remote app
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on your Android smartphone So if you're
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using a remote app for your TV but all
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of a sudden it fails to work then let me
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show how you can solve or how you can
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troubleshoot and then get it back to
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work So for the sake of this tutorial
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I'm going to use Redmi Note 10 However
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this tutorial should be the same on any
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other Android smartphone Now as you can
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see the remote TV we want to
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troubleshoot is here And yours might be
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different from this but it's still okay
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So the first thing to do is to access
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the information page of this remote TV
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You can easily do that by going to
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settings and then under settings look
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for the option called apps and then here
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tap on the option called manage
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apps So this will highlight all the apps
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you have on your smartphone And then go
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ahead and scroll down until you see your
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app And here is my TV remote app So go
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ahead and tap on it And you can see now
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we have accessed this apps information
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page Alternatively if this seems to be a
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long way let me show you the shortcut
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Now while on your app here you can just
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go ahead and long press on it and then
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you'll see an option called here app
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info If you tap on it we shall still be
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able to get or to access the app
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information page which is this Now one
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of the reason why your app might be
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malfunctioning is because of a lot of
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accumulated data and we want to go ahead
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and clear this data So we have an option
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to clear data here But first if I go to
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storage here you can see we have quite a
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number of options We have user data and
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then cache data So the first problem
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might be this cache data If you have a
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lot of cache data on your app this might
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cause your app to malfunction So you
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want to go ahead and clear this cache
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data And to do so just tap on this clear
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data option here So if you tap on this
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you can see we have an option to clear
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either all the data or clear cache So if
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we clear all the data we shall lose our
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configuration We shall have again to go
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ahead and configure our TV first So
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don't clear all the data Just go ahead
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and clear cache and then tap on okay And
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then now restart your smartphone And
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once you restart your smartphone go
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ahead and tap on the app and open it and
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see if it connects or if it reads your
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TV So that's the first way you can
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troubleshoot your TV app Now so if that
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didn't solve your problem then you might
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need to go ahead and take the next step
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And the next step is going through Play
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Store and then look for any
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update So tap on it and then search for
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your app here And mine is here Universal
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TV remote control I'll go ahead and tap
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on it So under this check if you have a
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new version of your app So if there is
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one go ahead and update your app to the
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latest version So this should solve most
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of the problem that you are having with
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your app And at this point now go ahead
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and tap on open And then your app now
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should start working So at this point
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everything should be okay But if you
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still have a challenge with your app
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then you might want to go ahead and
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uninstall it and then install it a fresh
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on your smartphone and then try running
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it So by trying any of this you should
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be able to troubleshoot and fix any
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errors or solve any problem with your TV
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remote app So if you have any other
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question kindly let me know in the
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comment section Otherwise if this video
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is helpful to you kindly hit the like
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button and subscribe to this channel to
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support me Thank you for watching and
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let's meet in the next video
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