How To Cancel Your Order On Jumia

Name: How To Cancel Your Order On Jumia | Open Video
Uploaded: 2025-03-19T15:57:25+00:00
Duration: 2 min 6 s

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in this video I'm going to show you how
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you can cancel your order that you have
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placed on Jia and for this case I'm
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going to show you how you can do it
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through Jia mobile app using your
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smartphone so if you have already placed
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your order you can see the order that
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you have placed when you come to cut
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which is this or as well when you press
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on your account so if I go to cut to my
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cut for instance I have this order that
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I that I placed and I would like to
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cancel it alternatively if you go to
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account and then tap on
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orders then this will list all the
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orders as you can see the others have
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already been delivered however we have
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this one that is still waiting to be
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shipped but I would like to cancel it so
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if in any way or for one reason or the
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other you want to cancel your order just
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go ahead and open it under your account
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and then open the orders and then click
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on the item that you have just placed
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and then you'll see Cel item option is
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here so if I click on it I can now
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cancel it from here there is a phone
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number you'll be given to contact so
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that you can get assistance what you can
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do just go ahead and call this number
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with your order number and then they
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will cancel your order so just go ahead
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and contact them with your order number
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and your order number is here a customer
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care representative will help you to
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cancel the order and immediately you'll
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get a message notifying you that the
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item has been cancelled and this doesn't
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take time it happens immediately and now
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if I go back and refresh my my
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account you can see now it is no longer
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under my orders but if I go under
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cancelled you can see now it is here
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sometimes back you'll just have a button
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to cancel the order from your app
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directly but of late you have to make a
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call or you have to contact them through
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the number you saw and then the
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canellation will be done immediately so
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that's how you cancel an order on Jia if
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this video is helpful to you kindly hit
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the like button and subscribe to this
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Channel and if you have any other
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question kindly let me know in the
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comment section thank you for watching
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and let's meet in the next video

How To Cancel Your Order On Jumia

majira.co.ke

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How To Cancel Your Order On Jumia

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