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In this video, I'm going to show you how
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you can troubleshoot your AP News app.
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So, if you're having challenges with
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your AP News app, maybe the app is too
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slow or it keeps on crashing or it can't
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open at all, then let me show you how
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you can fix this once and for all. If
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you find this video helpful, I'll kindly
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request that you support me by liking
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the video and also by subscribing to my
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channel. All right. So there are quite a
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number of steps you can take for you to
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be able to fix any problem with your AP
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nails app. In the first method, go ahead
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and look for your app through settings
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and access the app information page. So
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if you go to settings and then go to
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apps here, you'll see we have this
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option called manage apps for your
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smartphone. It might be written all apps
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or just apps. Go ahead and tap on it.
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And this will go ahead and list all the
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apps that you have on your smartphone.
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From the list, scroll down until you see
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AP news and then tap on it and you can
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see we are on the app information page.
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However, if you can't access this app
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info page, then let me show you a
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shortcut method to get here. For that,
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just go back and look for your app. And
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once you locate your app, go ahead and
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long press on it like that. And then we
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have app info. And if you click on it,
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you can see we are on the app info page.
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At this point, we want to go ahead and
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clear the app data and most especially
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the cache data. So if I go to storage
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here, you can see the breakdown of data
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on our app and I'm interested in this
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cache data. So when you talk of cache
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data, we talking of small files that
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your app normally stores to enhance user
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experience. The problem is the more
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these files accumulate. Sometimes they
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might cause your app to malfunction. So
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all you need to do is to go ahead and
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clear them by just typing on clear data
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here and then clear cache and okay. And
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you can see our cache data has been
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cleared. Now at this point go ahead and
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restart your smartphone and then open
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your app to see if the problem has been
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fixed. Now should you find that this
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didn't solve your problem then come back
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again to this app info page and this
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time around go ahead and tap on clear
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data or clear all data here and then
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click on okay by clearing all your app
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data. Then go ahead and log into your
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app to see if you have the problem
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solved. Now in most cases by following
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these two steps you should have fixed
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any problem with your AP news app.
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However, should you find that you still
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have any challenge with your app then
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you might need to go ahead and look for
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any update if it's available. For this
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you need to go ahead and look for your
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app either through Google Play Store or
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App Store. My case I'm on Android and
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therefore I'll go to Play Store here
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then search for my app then look for any
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update if it is available. So if you
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find you have an update available, it
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means you have been using an outdated
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version of AP News app. Go ahead and tap
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on update to get the latest version of
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AP News app. And this will fix any bugs
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or security issues that is related to
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your app. You'll also be able to get the
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latest features that comes with the app.
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Once you're done now, you can tap on
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your app to open and start using the
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latest version of your app with the
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latest features. So that's how you can
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solve issues related to your AP nails
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app. If you have any other question,
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kindly let me know in the comment
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section. Otherwise, thanks for watching
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and let's meet in the next video.