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0:06
Hello everyone. In this video, we are
0:09
going to see how to invoke Slackbot in
0:14
Salesforce application.
0:17
If I wanted to access Slackbot,
0:20
I can open my Slack application. I can
0:23
click slackbot
0:25
or uh next to the search in the slack
0:29
application I can make use of the
0:30
slackbot a icon so that my slack bot
0:34
will be invoked and then I will be able
0:36
to get some help from the slackbot.
0:39
How about using the same slackbot
0:42
inforce?
0:44
In order to do that, create a permission
0:46
set. In the permission set, under system
0:50
permissions,
0:53
make sure
0:55
Slackbot
0:57
UI is enabled.
1:00
This will allow the users to access
1:03
Slackbot UI in the Lightning experience.
1:06
Once this is enabled,
1:09
assign the permission set to the users
1:12
who wanted to make use of Slackbot in
1:15
Salesforce.
1:17
Once this is added to the users, the
1:20
users should refresh their screen so
1:23
that they can see the Slack bot in their
1:25
Lightning experience.
1:32
I'm on an account record in my
1:34
Salesforce Lightning experience. I can
1:37
access Slackbot.
1:41
If I ask any information, it will
1:44
automatically ground the account record
1:47
and then it will return me the result.
1:50
Instead of manually prompting the
1:53
Slackbot to make use of the account
1:55
record, it will make use of the record
1:59
context and then it will be able to
2:02
ground that information along with the
2:04
search whatever we are prompting the
2:06
slack bot.
2:09
You will be able to pin and also unpin
2:12
the slackbot very similar to the agent
2:14
force.
2:22
So
2:24
make use of Slackbot UI permission
2:27
so that your users can invoke Slackbot
2:30
directly from your Salesforce Lightning
2:32
experience.
2:40
Please check the video description. In
2:42
the video description, I have shared my
2:45
blog post. From the blog post, you
2:47
should be able to get all the steps that
2:50
are required so that your users will be
2:53
able to access Slackbot
2:55
from Salesforce Lightning Experience.
3:09
I hope it was helpful.
3:18
Thank you for watching.
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