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my heart sank as i boarded queen mary 2
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in southampton for my first trip in
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around eight years a transatlantic
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crossing i spotted areas on the hull
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looking battered and rusty and i
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wondered was this the evidence that
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recent critics were right and queen mary
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2 was becoming run down
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and her glory days were done i'm gary
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bembridge join me as i look at how this
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famous ship stacks up today there is no
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doubt this almost 20 year old ship has
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signs on the hull of being battered by
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the brutal north atlantic crossings it
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does 20 to 25 times a year while most
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regular cruise ships spend five or six
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days a week in port allowing the crew to
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constantly touch up and keep the hull
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and heart to reach exteriors looking
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sharp this is not so easy on queen mary
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2. this liner spends almost all her time
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at sea often in port just one day a week
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for eight hours it's really challenging
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to keep much of the hull and those hard
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to reach external areas pristine
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while that is understandable i wondered
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about the interiors and the open decks
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of the ship that many had also
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criticized the interiors today were much
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as i remember them a nod to the glory
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days of transatlantic crossings with an
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art deco look and feel
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little of the look has changed though
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the carpets are a bit jazzier and it
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does look a bit dated but it has always
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looked a bit dated it's a deliberate
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harking back to past liner eras there
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have been some updates like solar cabins
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have been added the elevator has been
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removed from the grand lobby and the
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rather soulless winter garden lounge has
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been turned into the much more
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comfortable much more appealing
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corinthia lounge however
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i found very few examples of the ship
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itself looking shabby i saw crew during
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the crossing constantly out on deck
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painting and touching up areas that they
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could actually access
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frequently in the hallways crew fixing
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issues doing general maintenance
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activities and so on however there were
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a couple of areas that did seem to be
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being ignored for example the dec 12
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pavilion pool which is the indoor pool
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looked rarely run down and unloved with
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noticeably damaged area on the roof
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seemingly being left to decay i visited
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a friend in their deck 5 shelter balcony
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and there were rusty water stains along
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the pipes right along that deck which
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was rather unsightly and also odd that
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had been left like that however
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in terms of the overall maintenance and
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condition of the ship i certainly didn't
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see what many people have criticized i
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wonder if some focus on the decor
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looking dated versus modern crisp cruise
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ship day called trends
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is what people are focusing on but it's
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not actually in poor condition at all
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one area that does feel data to me
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though by the way is the bathrooms they
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are old-fashioned with some completely
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anachronistic features like an ashtray
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i personally don't think travelers
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should worry much about the ship being
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but i do think there are other things
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about the ship today that may be issues
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for some over the years i've spent 11
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weeks on the ship and on this trip i
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still found it baffling to find my way
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well queen mary 2 was designed as a
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liner to cross the atlantic in the most
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and comfortable possible way it does not
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follow the usual layout of regular
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on regular cruise ships the main dining
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rooms are usually at the very back of
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the ship and the theater at the very
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front and in between in the middle of
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the ship are the bars lounges casino
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shops those kind of things the main pool
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and the buffet are at the top deck with
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most cabins between there and the decks
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with those restaurants theater and those
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is not the case on queen mary 2. the
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designer pushed the big public venues as
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low down in the ship as he could many
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are within the hull and at the waterline
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and much more midship so they're in more
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stable areas and less prone to movement
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the brittania restaurant for example
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which is where most people dine is
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closer to the middle and right down on
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decks two and three the queen's room the
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massive ballroom used for dance classes
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afternoon tea and evening balls is low
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down on the ship too on deck 3
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the theater is also located much more
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midship and low down than on regular
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cruise ships behind the theater toward
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the front of the ship is illuminations
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this is where they hold lectures during
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the day it doesn't have to be as stable
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when it's sailing like the theater has
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to be for the dancers and entertainers
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to perform so the theaters brought more
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midship unlike regular cruise ships
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there are huge numbers of cabin low down
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and within the hull on x4 5 and 6
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including cabins with sheltered
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balconies cut into the hull itself
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even the open deck pools are on lower
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decks than on regular cruise ships to
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achieve this means a slightly confusing
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layout especially to regular cruise ship
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travelers because it doesn't follow the
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usual rules and getting from one menu to
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another is less obvious often requiring
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a diversion along lengthy passageways
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around large venues for example
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to get to the queen's room you have to
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go along a corridor around the britannia
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to get to illuminations to go to the
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lectures you have to find it and go
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along a corridor that goes around the
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royal court theater despite all that
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there are some unique and magical places
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on this ship the queen's room where the
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afternoon tea and dancing classes is
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magnificent enormous and breathtaking
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the tiered britannia restaurant with
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sweeping staircase and huge tapestry is
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illuminations which hosts the only
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planetarium at sea is a dramatic venue
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for talks and those shows
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there is a vast library which has over
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up on the 12th deck there are kennels
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which can hold up to 24 cats and dogs on
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the crossings there's the teak full wrap
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around promenade deck which hundreds
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walk every day on the crossing go around
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it three times and you've done 1.1 mile
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because of its slightly strange layout
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there are places and features that many
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miss out on because they just don't know
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they exist or how to find them there are
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for example two scenic lifts between
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dick 7 and deck 11 that tucked away at
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the front of the ship they're hard to
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find and impossible to see from out on
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deck so most people don't know they're
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there on deck 11 there's an open
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observation deck overlooking the bow of
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the ship it's a really great place to go
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when sailing in or out of new york to
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see the statue of liberty there's a
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commodore club and churchill's cigar
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lounge which many forget and miss
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because it's tucked away right in the
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front of deck 9. they're also hidden in
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what i guess are called easter eggs and
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maritime nods that again many people
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miss out on for example
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there's a small homer simpson buried in
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one of the art deco style panels just
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outside the golden lion pub g32 the
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nightclub is the name of the hull of the
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ship when it was being built in the
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shipyard so samuels which has a
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partnership with cadaver chocolates is
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named after the founder of cunard the
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corinthian lounge is named after the
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very first cunard ship to ever do a
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world voyage in 1933.
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there is also then a magnificent
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maritime history walk dotted around the
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ship which tells the history of cunard
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and celebrities that have cruised on
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cunard over the years but all is not
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perfect with queen mary 2 and there are
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some areas that show it is out of touch
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with contemporary cruising and has
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definitely some growing weaknesses as
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cruising evolves and passengers needs
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keep changing certainly in the two
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decades since it's launched first queen
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mary 2 is a bit stuck in the past it
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doesn't embrace that travelers are now
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i met more passengers who follow and
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watch my youtube channel on my crossing
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than i have ever done on any other
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cruise that i've ever been on but the
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ship is just not tech savvy enough for
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those people they updated the wi-fi
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which is poor you can't stream with the
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so-called streaming package and it's
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almost impossible in many cabins to get
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a wi-fi signal there's no proper app
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there's a half-hearted attempt at an app
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that is clumsy and it's really hard to
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use so most people don't bother the
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television's not very interactive either
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and you still have to go down to the
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first deck to solve many queries make
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many bookings which means there are
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little things like there are no usb
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plugs in the cabin or even plugs next to
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the beds to charge your devices which is
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frustrating another issue which i think
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is a big one is i think they're slipping
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with their grills experience in their
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grills they have queens grill the
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biggest sweets of all who eat in the
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queen school restaurant and they have
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princess grill which are the smaller
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sweets and they eat in the princess
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grills restaurant cunard focuses the
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grills experience very much on the
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dining experience and undoubtedly the
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queen's and princess grill dining
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experiences are probably the best dining
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experiences i've ever had
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anywhere at sea however
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other lions have upped their sweet
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experience beyond what cunard are doing
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some have created ships within ships
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like msc cruisers yacht club and
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norwegian haven with access controlled
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areas with lounges bars pools hot tubs
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decks concierge service and restaurants
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for their sweet guests
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celebrity for example have also created
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what they call the retreat for suites
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with an expansive really plush lounge a
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large deck with a pool a bar snack bar
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as well as having a dedicated restaurant
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there's a small unimpressive grills
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lounge not the sort of place you're
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going to want to hang out in very much
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there's a concierge lounge which is
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inside on deck 9 with no windows a
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little bit dark and gloomy there's also
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a deck which is more of a thoroughfare
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in reality and has one small hot tub on
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deck 11. all of these are dotted around
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the overall grill's experience of perks
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while good is not as good as the sweet
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experiences on many more contemporary
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lines that i've been on over the last
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another really weak area is fitness the
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gym looks very unloved it doesn't seem
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to have been updated and it's pretty
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much ignored by the people who run the
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spa there are also almost no fitness
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classes and no studio to hold them in
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there's a few yoga stretch meditation
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classes offered but with really limited
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numbers and they were held up on the
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pavilion pool deck fitness is an
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important trend for modern travelers
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cunard are not keeping up they don't
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offer much specialty dining on queen
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mary 2 either there is the veranda
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steakhouse which is ok it's not a
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particularly great venue
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and there also are some themed paid for
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evenings in the kings court buffet but
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again it's not a particularly great
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venue or that inspiring they haven't
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really focused on specially dining which
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seems important to modern travellers too
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saying all that queen mary 2 is unique
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much of its eccentricity is part of its
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magic the thing i love about primo 2 is
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it is different to any other ship that
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i've ever been on it's weird it's
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strange it's confusing it's baffling but
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it is a magnificent experience
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and a wonderful ship if you want to know
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more about crossing the atlantic like
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i've just done on queen mary 2 look at
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this video where i face the three
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biggest fears that people have
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when they go on a transatlantic