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good morning well passengers are
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arriving here to nework to chaos long
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lines and intense frustrations the
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kiosks are down the computers are down
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the boards where people Travelers
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typically go to find out what's going on
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with their delays and their
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cancellations they're not updating
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properly they're showing just a couple
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cancellations and delays and passengers
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tell me that it's not reflective of what
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the staff tell them is actually
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happening so we have tons of people who
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have been lining up in some cases for
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hours trying to get more information
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about their flights and at times they've
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even gotten into fights with the staff
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here because they say this Airline
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behind me here Spirit hasn't done enough
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to keep customers in the loop they say
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they haven't received text messages no
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updates through the app that Spirit
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hasn't even yet posted a statement on
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their social media accounts like Twitter
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the usual platforms that passengers
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would turn to in a moment like this and
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so the emotions have in some cases
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really spilled over here and some
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families have essentially just ditched
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the line they're now moving aside in
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some cases leaving the airport convinced
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they might not get to leave on their
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flights at all today what we know
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nationally right now according to Flight
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Aware is that we have more than 500 can
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cancellations and over 700 delays
