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the cruise Bible the authoritative
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berlet's complete guide to cruising and
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cruise ships has for years said this
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line has the very best ships in the
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world but almost no Cruisers outside its
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Home Country have ever heard of it even
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though it's 50% owned and operated by
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the Royal Caribbean line that everyone's
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heard of so I decided to book myself on
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the line to see if they were better and
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if I would recommend that Cruisers like
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you consider taking taking a huge risk
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and cruising on a line that you've never
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heard of if you're new here welcome
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aboard I'm Gary benbridge helping make
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it fun and easy for you to discover plan
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and enjoy Unforgettable Cruise vacations
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the line is Germany's hapag Lloyd they
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have five ships at the time of recording
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two classic cruise and three Expedition
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ships now as an English speaker there
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were only two ships in the fleet that I
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could even choose from because those are
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the only ones that operate as
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International which means bilingual
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German and English speaking crew and a
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bilingual program this is Europa 2 a
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classic cruise ship and htic inspiration
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and Expedition ship I chose the 230
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passenger htic inspiration Expedition
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ship because I wanted to go to Greenland
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and the Canadian Arctic So I Married
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those two things together now as the
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cruise approached I was increasingly
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concerned that I would be made to feel
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like a second class citizen with us
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English speakers less accommodated and I
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also worried in fact that I would be the
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only English speaker on board and kind
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of feel therefore a lot isolated I soon
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discovered that going on Haag Lloyd does
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mean that could be a risk because the
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crew told me during the cruise that the
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number of English speakers varies
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dramatically cruise by cruise on my
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cruise in the end there were actually 25
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English speakers so about 10% but 21
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were traveling in one group on a tour
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via the UK Noble Caledonian tour
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operator and they did tend to stick
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together now because there were so many
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of us though some English language
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events were actually arranged so for
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example the mustard drill the daily
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briefing and all the enrichment talks
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were done for us in English however I
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discovered when there were only a
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handful of English speakers everything
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is actually just done in German and a
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live translation is given via ear pieces
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now I think that would have been pretty
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all of the key announcements by the way
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were made by the captain or the cruise
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director and these were done in both
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languages with I think a good equal
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measure of content uh all the major
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events though like the Captain's welcome
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and the farewell parties were also done
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in both languages you know they switch
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between the two now on board everybody
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passengers and crew though would always
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speak to me in German first but because
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it's it's a small ship over a time uh
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some of the crew mostly in the dining
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room started to recognize I was english-
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speaking and so they kind of adapted so
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they would speak to me in English first
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they would hand me an English version of
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the menu without me kind of asking for
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that one promising thing though that I
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did find that the German passengers were
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mostly bilingual and they seemed very
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comfortable and very happy to talk in
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English so that did make it a little bit
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easier to kind of get to know a little
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bit and chat to passengers um though it
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did have some limitations that are
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really important that I will come to
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later an English language daily program
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was available every day and there was an
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English setting on the TV so then all
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the information in that format was then
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done in English the entertainment itself
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was designed to be largely kind of
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neutral and not very language dependent
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so there was a Pianist maybe a song and
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dance event though to be honest with you
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I did find it a little bit draining and
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isolating and I did feel that I was
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actually missing out because one of the
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that I realized makes cruising is the
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upside of those informal chats sharing
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experiences kind of meeting passengers
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and actually kind of overhearing and
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kind of listening to other people's
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conversations you pick up so much stuff
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at dinner English and German speakers
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were never put together I only ever
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ended up socializing in reality with the
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English speakers but because most were
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in that group they would kind of hang
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out together so they were kind of like a
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little bubble anyway I did sometimes
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feel that I was missing out so for
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example on a zodiac ride around the
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cocer bay glacia in the Canadian Artic I
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was the only English speaker on the
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Zodiac uh there was about 10 people on
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that so the driveing guide spoke I would
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say probably 98% of the time in German
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because people were asking her questions
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they were discussing things amongst each
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other and so I kind of got a little bit
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left out I felt a little bit isolated
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because kind of I knew there was so much
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going on that I was missing out on
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questions of people asking that I was
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just was not really learning and being a
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part of so it did over time get a little
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bit training out on The Landings as well
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because when we got to the shore they
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had to repeat the briefing as we landed
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in both languages then the guides that
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you'd come across on the various Landing
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sites would again have to explain things
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in English and then in German now I was
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actually traveling solo on this trip and
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I did think that probably made me feel a
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little bit more isolated than when I'm
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on other lines as solo because I decided
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that key learning if you're going on
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hapag Lloyd or any foreign line is even
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though they do things bilingual it would
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have been a much better idea to go with
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a traveling companion or even better
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with a group of friends because then you
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create your own kind of social
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interaction many of those issues then
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kind of float away I would say though
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that despite all that haid didn't make
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me as an English speaker feel like a
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second class citizen or as an
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afterthought I did feel that they tried
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really hard to make me feel included to
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make us English speakers feel welcome it
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was more that over time the biling
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lingual everything and missing out on
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those informal interactions with guests
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did make me feel I was kind of missing
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out on a fuller cruising experience
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however there was another thing that I
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was really worried about before going
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that I want to explain how that went
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because it was rather different to what
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I'd actually expected now haac lloid is
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priced around the kind of Seaborn silver
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sea Crystal Cruises levels and I was
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really concerned if I would find that it
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was really worth it all you know the
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design the facility the program the
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level of service the inclusions
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particularly because I was worried that
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like it's a very German Focus line so
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would many of these things feel a little
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bit foreign a little bit unfamiliar to
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those of us like me that are used to
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more American rooted lines now were
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several things that I really want to
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talk about that did in fact feel
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different the first of these is the crew
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there was a noticeable difference on Hab
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B loid versus those other kind of more
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American lines and pretty much in fact
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any other line I've been on they had
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mostly European and specifically German
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crew in pretty much every single
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passenger facing role although the cabin
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STS and some of the bman and of course
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much of the kind of sailors as they were
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were from more traditional Cruise
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countries Cruise crew countries but
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overall it was mostly a European crew I
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did find the service that was really
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good and it actually wasn't what I'd
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expected stereotypical German service to
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be you know I thought it would be quite
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for but it was more informal it was much
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more jokey and I guess I just really
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expected German service was going to be
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kind of very formal and very kind of
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reserved the second difference was it
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was way more familyfriendly than any
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Luxury Line that I've been on I know
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they have a amazing family cavins on
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Europa 2o these are kind of connected
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cabins with bunk beds Toys lots of
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family features and on my ship there
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were multiple occupancy cabins some like
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the large cabin that I stayed in had a
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really separate bedroom lounge and then
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a separate Lounge area with a surfer bed
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for the kids they ran a really big
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active Young Explorers program on this
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strip with events in the day in the
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ports and in the evening the third
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difference was that I found that the
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ship design was different now I've
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already mentioned it's a small ship so I
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knew there would of course not be lots
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of venues and Facilities but it was in
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fact comparable with any other kind of
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luxury small ship lines you know it had
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a large Lounge for talks and shows a bar
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for uh kind of live music Lounge there's
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the main dining room there's a buffet
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restaurant a speciality restaurant
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fitness center Spa small shop and of
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course your pool deck with hot tubs the
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big difference though was the look and
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the decor it was more I guess
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Scandinavian in feel the closest Cruise
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Line I've been on is Viking which of
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course is actually a Scandinavian
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Baseline there was lots of light Woods
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it was very modern very crisp design so
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I think people who are more used to the
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kind of the darker richer wood kind of
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design tones of those us Focus lines
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would actually find this quite a stark
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difference for me it was I felt it was
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very different to the feel of all those
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other ships in kind of the comparable
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luxury space I did though actually
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really like this kind of fresh feel the
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cabins though I think some people might
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find them a little bit Stark a little
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bit kind of harsh in many ways I didn't
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they did also have a smoking room which
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was called The Invisible Lounge which is
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not something you find these days on
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most lines that I'm used to and I know
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that on Europa 2 they have an even
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bigger smoking Lounge which I think is
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called Collins now there is another
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issue that I do need to talk about that
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because this is another one that I was
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worried about and this is actually in
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fact the most asked about area that I
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got from followers when I was away on
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the cruise itself that was of course
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about food now I know from the
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experience of going on French lines like
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Pont or across Europe that the the menus
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and food on those lines are very French
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focused so I was worried a little bit
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whether it would be overly German on
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Haag loid but I realized actually Beyond
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The Stereotype of kind of sausages brat
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first sauerkraut snitel pretzels black
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forest cake and apple strudel I wasn't
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really sure what it would actually mean
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would it just be kind of that
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stereotypical I actually found instead
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that while there was of course some
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German influence in the menu most days
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you know there might be a sausage
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station on the buffet one day we had a
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sausage and beer deck party and so on
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but the cuisine overall was much more
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International and it actually was themed
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to different regions on most days
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Italian Spanish French Latin American
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Japanese and so on I must say I was
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really impressed with the food because
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you know I don't think of Germany as
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being kind of a a culinary center of the
10:49
world but the food was great the main
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dining room was really good had really
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attentive service the menu at dinner
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would be quite an elaborate event you'd
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have your moose boo you'd have a starter
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a soup sbet main course you'd have
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dessert or cheese it had items of the
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day uh which were you know be different
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every day and then they had Classics
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like many Cru lines you know salmon that
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kind of stuff every day they also have
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special head restaurants on hyloid and
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they differ between classic and the
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Expedition ships now on htic inspiration
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I had uh one which was called nikai it's
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it's a really unusual Japanese Peruvian
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crossover interesting food really good
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again by the way beer and wine were
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included at lunch and dinner and they
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did have a very bizarre thing where they
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charged for water ad meals which which I
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believe is kind of a running issue that
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Cruises have with hait I found it just
11:43
really kind of strange now in terms of
11:45
other inclusions it was more of a pay as
11:48
you go mindset which is kind of
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different to what I'm used to so
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including the fair was like for example
11:54
an hour of Internet each day but then I
11:56
could buy add-ons but it was by kind of
11:58
megabyte it wasn't kind of all you can
12:00
eat if you like all you can consume
12:02
Wi-Fi there was no drinks package it was
12:04
a charge per drink but there was almost
12:06
no upselling other on this trip I was on
12:09
the had a photo and video package which
12:10
cost like from € 345 upwards so that was
12:13
kind of quite a big item now before I
12:16
talk about the next issue I just want to
12:17
have a quick plug here if you're
12:19
enjoying my content why not consider
12:21
becoming a patron because you can get
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exclusive bonus content including live
12:25
update videos while I'm on trips like
12:27
this one that I did on hlid you get
12:30
ebooks unlimited access to ask questions
12:59
if I was I don't know learning German
13:00
and wanted to practice my German because
13:02
I can go on the same kind of itineries
13:05
on the classic cruises you know in the
13:07
Mediterranean Caribbean Alaska and so on
13:10
I can go on a line where I'm going to
13:11
feel a little bit less kind of at Sea as
13:13
it were on those itinery so very very
13:16
much itinery driven so my decision will
13:19
be heavily driven by itinery one of the
13:21
most telling things I guess was I really
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want to go back to Antarctica and I
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could find a similar itinery on hpid and
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on Silver sea which includes South
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Georgia but I booked silver SE over
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Haack Lloyd just because I really felt I
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would just be so much more immersed
13:37
because of the language thing but they
13:39
were impressive and if you want to push
13:41
yourself out of a comfort zone and you
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have the budget I do think they are
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really worth a try now if you want to
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know much more by the way about cruising
13:50
Greenland that I did including the
13:52
incredible shock that I had on the first
13:54
day on my HP trip join me over in this
13:57
video where I talk about that
13:59
I hope I see you over there right now