How to Add a Chatbot to Your Shopify Store (2024) Tidio Full Tutorial

Welcome everybody into this new video of Techspress, my name is Stephen

and I'm going to be showing you how to create a chatbot inside my actual website

so here I do have my store which I think is like

really really easy, but I wanted to have here into the right part the chatbot

chat with us or if you have any questions you can chat with us

so in order to add this you can go directly into your Shopify section

go into apps, go into recommended apps and here I wanted to scroll down until I found the Shopify

app store, there's a lot of applications that we can use totally for free, but to be sure I wanted to check it out here, I'm going to type

my keyword of chatbot, and here what I wanted to do is to check

it out, the one that says TDO, now TDO is a live

chat in chatbots and we have a free plan available, it's going to be

really really useful for us, so hitting to add application and after that it's going to be popping up this new request section

we just need to hit into install app and we are actually good to go

I mean the application is now being installed into our Shopify website, but what is left to be done

is just to set things up in order to see this directly into our

Shopify, so it says configure your live chat, what I wanted to do is

type a name for example, let's say I want to type Stephen here, and here you want to choose

the color scheme and the avatar, I'm going to hit something like this

and of course the chat language is in English, so I'm going to hit now to continue

and the main focus of this bot, I wanted to tell them to talk to customers, how many support

agents will use TDO, let's say only 3 and my industry is an online store, how many customers

did you have on the last month, let's go into items, getting started and hitting

to continue, the more information you have, the best experience you'll be getting from TDO, now I'm going to hit into continue

I agree of course to terms and conditions and privacy policies and all that

now set up your first chat bot, how would you like to engage your

visitors when they enter to your site, you want to send them a discount code or just

greet them warmly, which I think is much more easier to use this one because I don't want to let them know that you have

right away a discount code, first of all let's go with something just greet them warmly

and hit into continue, and now the 3 steps are now being successfully done, so what you just need to do is to set up

an actual passcode, after I set up my actual passcode, what I want to do

is to hit now into continue, and this is how it should be appearing, our

actual chat bot, so I'm going to hit now into x, now

free the value, brings to the business, I want to add the widget into my actual

website, so in order to add the actual widget, let's go into

our Shopify theme editor, I click here, and it's going to be sending us into the editor of Shopify, so what I wanted to do is just

to make sure that you click into the apt and beams section, and enable

the one that says TDO chat widget, after you have successfully done this

hit into save, go back into the TDO panel and as you can see we have to start a free conversation, so we're going to go into

simulated conversation, and this one should be sending us into the TDO

brave simulator, which says chat with us, so hi there if you need any assistance I'm always here, so I'm going to go with

I need help to purchase now, as you can see, it's now being no conversation assigned to you

but now we have an on assigned here, so when somebody is inside our actual dashboard of TDO, I can

here into join conversation, and I can live be here let's be like for example, hey there

how can I help you with, for example, we can even use

a reply assistant of the artificial intelligence if you wanted to like good day, how can I help you, reply

and now I have the response into this section, how let's say I want to buy something

right, and here we have now the I want to buy something, so it's actually

really really working, really really great, so lastly what is left to be done is just to check it out here, that this one appears into my

actual website so I can be really sure that this one is actually working, so let's go

back into our actual shop, I'm going to hit into reload, and there we go

we have chat with us, hi there if you need any assistance I'm always here, I'm going to go

once again, I need help, and once again enter your email, so there you go, it is appearing here into an on assigned, so what I

can totally suggest to you is to, if you wanted to, let's say hire

people to help you to solve the issues you wanted to give them

access here, you can go into the visitors, you can go into the context, you can go

into the chatbots, into the dashboard, and here should be appearing more

chatbots into your website, connect to Facebook, Messenger, and Instagram, which I think is going to be

appearing, it's going to be really really useful, and that means any conversation you can do

this into your actual phone, so hopefully guys this was a very useful information for you, thank

you so much for watching the video, don't forget to like and subscribe to the channel if you want to

find out more useful applications for your Shopify online store, have lots of fun, and I'll see you out there on the next video