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In this video, I'm going to show you how
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you can troubleshoot NodeVPN app. If
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you're experiencing any challenge with
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your NodeVPN app, maybe the app can't
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open or it keeps on crashing or it is
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too slow, then let me show you how you
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can fix any challenge with this app. If
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you find this video helpful, I'll kindly
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request that you support me by liking
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the video and also by subscribing to
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this channel. All right. So, in this
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tutorial, I'm going to show you four
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methods to troubleshoot this app. In the
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first method, we're going to access the
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app info page for us to troubleshoot it.
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For this, just go to settings on your
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smartphone and from settings, go to
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apps. Now, for the sake of this
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tutorial, I'm on a Redmi smartphone.
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However, this process should be more or
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less the same on any other Android
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smartphone. Under apps, look for manage
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apps or all apps, then tap on it. And
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this will go ahead and list all the apps
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that you have on your smartphone. From
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the list, scroll down until you find
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your app. And as you can see, my app is
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here. However, if you can't see your
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app, you can also use the search app bar
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here to search for your app by name.
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Once you have found it, tap on it. And
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you can see now we are on the app info
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page. However, if you can't access or
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see this app info page, then let me show
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you a shortcut method to get here. For
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that, just go back and look for your
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app. And once you found it, just long
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press on it, and you should be able to
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see app info. This will take you again
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to the same app info page. Now at this
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point we are interested in clearing the
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app data especially the cache data and
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you can use this clear data option to do
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so. However, if I go to storage here you
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can see the breakdown of data used by
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this app of important is this cache
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data. When you talk of cache data these
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are just small files that your app
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normally collects and stores to enhance
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user experience of your app. Now the
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problem is accumulation of these files
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might cause your app to malfunction. So
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to solve this problem go ahead and tap
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on clear data here and then choose the
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second option clear cache and okay. And
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you can see the cache data has been
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wiped out. Now this will not affect your
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app in any way but it will make your app
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run faster and with efficiency. As you
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can see now we don't have cash data.
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From here, restart your smartphone and
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then open it to see if NodeVPN app is
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now working properly. In most cases,
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this should be able to solve any
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challenge that you are experiencing.
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However, should this not solve the
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problem, then go back here to app info
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page and again come to clear data and
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this time around, choose the first
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option, clear all data and okay. Now,
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the only difference here is that you'll
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need now to log in a fresh on your app.
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Go ahead and do so and see if the
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problem has gone away. However, should
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this not solve your problem, then head
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to the third method, and that is to look
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for this app either through Google Play
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Store if you're on Android or App Store
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if you're on iPhone. For my case, I'm on
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Android, and therefore, I'll go back and
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look for Google Play Store. Then search
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for my app. And you can see here's the
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app. Go ahead and look for any update.
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If it is available, then update it to
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the latest version. So the reason why
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your app might be malfunctioning is
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because you are using an outdated
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version of this app that might be prone
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to bugs or any other challenges. My
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case, I don't have an update because I
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already have an up to that app. Once
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you're done now, you can proceed and
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open to start using the latest version
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of this app. However, should this not
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work, then you need to go ahead and
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install your app from Google Play Store
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and then install it a fresh. So by using
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any of these four methods your app
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should be up and running without any
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issue. If you have any other question
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kindly let me know in the comment
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section. Otherwise, thanks for watching
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and let's meet in the next
