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In this video, I'm going to show you how
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you can troubleshoot Goodwall app. So,
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if you're experiencing any challenge
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with your Goodwall app, maybe the app
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can't open or it is too slow or it can't
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open some pages or it keeps on crashing,
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then let me show you how you can solve
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this problems. If you find this video
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helpful, I will kindly request that you
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support me by liking the video and also
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by subscribing to this channel. All
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right, there are quite a number of steps
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you can take to troubleshoot goodwall
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app. In the first method, we are going
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to access the app info page for us to
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troubleshoot it. To do this, it's quite
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simple. Just head over to your settings.
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And from settings, look for the option
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called apps. Now, under apps, go to
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manage apps or all apps depending on
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your Android smartphone. For this
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tutorial, I'm on a Redmi smartphone.
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Now, this will list all your apps. Go
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ahead and scroll down until you find
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your app. As you can see, my good wall
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app is here. You can also search for
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your app using the search option up
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here. So if you tap on your app, you can
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see now we are on the app info page and
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this is where we shall do our first
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troubleshooting. However, if you can't
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access this app info page, then let me
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show you a shortcut method to get here.
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For that, go back to your app and then
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long press on your app and this will
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display app info. Tap on it and you'll
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be taken to the same app info page. At
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this point, we want to clear the app
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data especially the cache data. So if I
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go to storage here, you can see we have
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a breakdown of data on this app. Of
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important is this cache data. When you
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talk of cache data, these are just small
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files that your app normally stores to
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enhance user experience. But the problem
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is accumulation of these files might
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cause your app to malfunction. To solve
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this problem, go ahead and clear them by
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tapping on clear here and then choose
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the second option clear cache and okay.
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Now restart your smartphone and then
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open your app to see if the problem has
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been solved. In most cases, this should
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solve your problem. However, should you
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still experience any challenge, then
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come back to app info page again. Go to
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clear data and this time around, choose
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the first option, clear all data, and
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okay. And now try opening your app.
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However, should not fix your problem.
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Then you need to go ahead and look for
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your app either through Google Play
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Store, if you're on Android or App
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Store, if you're on iPhone, and search
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for your app and then look for any
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update if it is available. One of the
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reason your app might be malfunctioning
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is because you are using an outdated
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version of Goodwill app that might be
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prone to security issues as well as
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bugs. So once you have updated your app,
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this should be able to fix any issues
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with your app, then proceed and open.
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However, should you still experience any
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challenge then you might need to go
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ahead and uninstall the app and then
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install it a fresh to fix any issues
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such as bugs that might be associated
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with your app. So that's how you can
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troubleshoot your God wall app at this
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point. Now your app should be up and
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running without any problem. If you have
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any other question kindly let me know in
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the comment section. Otherwise, thanks
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for watching and let's meet in the next
