0:00
Why is a ticket reseller been ordered to pay nearly one million pounds
0:05
So this is a company called StubHub. They were accused by the Competition and Markets Authority
0:12
following investigation, of not showing people the total price up front when they buy tickets
0:17
And the CMA has said, no, that's a bit naughty, I'm afraid. You need to stop doing that
0:21
But this has got nothing to do with the Ticketmaster stuff, which was dynamic pricing
0:25
This is a different thing. Yes, there is a debate about dynamic pricing and what the ethics are of charging two people a different price for what is essentially the same service
0:34
That's just the supply and demand thing. But this is a slightly different thing. This is a bit more like junk fees
0:38
I suppose part of the principle is like, can you actually explain what you're charging for? If you can say like, this is for some reason commensurate with a certain cost we have and we're adding it in, fine
0:48
But then also why wasn't it in the asking price? So if you're just paying for nothing, that feels inherently fraudulent
